Sales and Marketing Officer
• Job TypeFull Time
• QualificationBA/BSc/HND
• Experience 3 years’ experience in Sales and Marketing
• LocationAbuja / Lagos
Job Summary
To perform the designated duties of departmental coordination, as per the Sales and Marketing norms and standards.
Duties and Job Function
1. Endeavor to develop and succeed in maintaining appropriate company image that strives towards excellence in satisfying customers.
2. Create market plan and business development report for new business achievement.
3. Develop lounge marketing and business development proposals with Airline customers.
4. Ensure awareness of latest marketing and business development techniques.
5. Prepare marketing visit report and report for analyzing market strategy.
6. Preparation of rate quotation and follow-up.
7. Applies an innovative approach and to market and new business opportunities.
8. Initiative for all activities of marketing and sales.
9. Coordinates with PR & CSR department to support on marking for social media handles and other marketing
Required Qualifications
A. Education • Bachelor’s degree in Business or equivalent
B. Professional Experience • 3 years of Sales and Marketing experience in similar functions
C. Competencies Required
• Sales and Marketing
• Effective and Efficient communication
• Knowledge of oral/written English
• Organizational and interpersonal skills
• Attention to detail and multi-tasking ability
• Proficiency in computer and MS office applications



Customer Service Supervisor
• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 3 years’ experience in Sales and Marketing
• Location Lagos
Job Summary
To accomplish the set department objectives by supervising the designated staff, organizing and monitoring the work process in line with the set norms and standards

Duties and Job Function

1. Assign and schedule duties for customer service agents and team leaders
2. Monitor and supervise Customer service agents at the Meet and Assist service counters
3. Audit performance records and reports and ensure orderliness
4. Provide support to agents and follow up with concerned personnel for any issue resolution
5. Ensure maintenance of customer relationships and cross selling of other services
6. Prepare and submit timely reports and records to Lounge Operations Manager, including sales transactions report, unusual incidents, shift and attendance reports


Required Qualifications
A. Education • Bachelor’s degree in Business or equivalent
B. Professional Experience • 2 to 3 years supervisory experience
C. Competencies Required
• Planning and organizing skills
• Effective and Efficient communication
• Organizational and interpersonal skills
• Attention to detail and multi-tasking ability
• Proficiency in computer and MS office applications






Customer Service Officer
• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 2 to 3 years’ experience
• Location Abuja
Job Summary
To perform the designated duties of providing customer service assistance to customers and clients.

Duties and Job Function

1. Endeavor to develop and succeed in maintaining appropriate company image that strives towards excellence in satisfying customers
2. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.
3. Contributes to team effort by accomplishing related results as needed
4. Ensure timely system recording of walk-in, telephone, email customers service requests related to meet and assist service, flower arrangement/ delivery assistance, limousine and hotel accommodation assistance and visa upon arrival
5. Meet and assist the arriving or departing passengers at the boarding gate or check-in counters and assist them with immigration or check-in formalities
6. Ensure compliance to established procedures for flower delivery service, limousine service, hotel accommodation assistance, and other services
7. Attend to customer inquiries, concerns or requests received via phone, email or walk-in customers at the Meet and Assist service counters; promote and cross-sell other services
8. Prepare incident and other reports as required
9. Perform other related duties as directed by the immediate superior
Required Qualifications
A. Education • Bachelor’s degree in Business or equivalent
B. Professional Experience • 2 to 3 years similar experience
C. Competencies Required
• Communication skills
• Team work and interpersonal skills
• Basic Computer skills and knowledge of related job applications
• Safety focus and Customer service skills
• Knowledge of Meet & Assist operations, and airline and local policies & procedures

Senior Accountant
• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 5-8 years’ experience
• Location Abuja , Lagos
Job Summary
To assist the department manager in the management and alignment of the strategies and policies set to ensure that the department meets its goals in line with the organizational and departmental direction.

Duties and Job Function
1. Review and approves journal entries, account reconciliation
2. Supervise reconciliation of the general ledger accounts
3. Ensure control over petty cash fund operations
4. Perform periodic audit of payment requests, purchase vouchers and cheques
5. Ensure accurate accounting for receivables, payables, and cash balances
6. Review and validate receivable invoices, supplier invoices, and follow up on receivable collection
7. Monitor accruals, prepaid expenses, advance to contractors, and clearing accounts
8. Provide management accounting in terms of cost accounting and forecasting.
9. Direct preparation of payroll, leave salaries and terminal benefits
10. Liaise with banks and other financial institutions to ensure obtaining optimum facility and business terms and conditions
11. Prepare, update, and maintain designated financial statements and reports.
Required Qualifications
A. Education • B.S. Accounting – MBA Preferable
B. Professional Experience • 5-8 years of experience in Finance and Accounting
C. Competencies Required
• Effective Communication and Interpersonal skills
• Problem solving and Decision making skills
• Goal orientation and Drive for results
• Excellent Computer skills, proficiency in MS Office and Financial Applications.
• Knowledge of oral and written English. Arabic desirable.
• Knowledge of Financial Planning & Budgeting, Financial Accounting, Cost Estimation Analysis, Treasury Management, Audit and Regulatory and compliance


Method of Application
Interested and qualified candidates should submit an Application Letter and CV as One Single Word document indicating Location to: sparklespotservices@gmail.com The title/subject of your email and application should be the "Position / Location" you are applying for.

Note
• Candidates that do not comply with the application instruction will be disqualified.
• Only shortlisted candidates will receive an invitation for an interview. Please note that any successful candidate will be subject to a pre-employment background investigation.
• Nigerian nationals living in those locations stated above are strongly encouraged to apply.
Application Closing date: 15th January 2020