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Essential Skills In Call Centre Excellence / The Essential Skills For Delivering Customer Service Excellence / 7 Easy-to-learn Skills For Students Awaiting Admission, NYSC (2) (3) (4)
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The Essential Skills For Delivering Customer Service Excellence by jimbukola(f): 10:07am On Feb 07, 2020 |
[/b][/color] [color=#000099]Key Elements in Customer Service[b] *Efforts: Efforts can be defined as the use of physical or mental energy to do something; visible and invisible. *It takes an earnest attempt, a will, and strength to achieve something. *Customers needs: Customers needs could be defined as “what is required or what are necessities for customers” *Customer Expectations: A customer an attitude of expectancy or hope and anticipation. *The Time factor: A suitable or opportune moment or season, Periods or a period designated for a given activity. Enroll today @ ccsp Nigeria for your training at affordable price. call: Mrs Erica on 08099451919
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