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Nairaland Forum / Nairaland / General / Travel / Mother And Daughters Told 'too Big' For Business Class (1703 Views)
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Mother And Daughters Told 'too Big' For Business Class by EmeraldKing7(m): 5:49am On Feb 09, 2020 |
Enjoying the luxury of business class seats on an 11-hour flight back to Auckland was meant to be a treat for Renell and Tere after undergoing weight-loss surgery in the city of Bangkok. Instead, the sisters and their mother, Huhana, were left ''traumatised'' by Thai Airways staff who came at them with tape measures telling them they were ''too big'' for their business class seats. Six months on from that ''disgusting'' experience and Huhana, 59, is still bitter about the experience. ''The staff were shouting 'too big, too big' at us repeatedly. Rows of people watched as they measured us at the check-in. It was so humiliating the way we were treated that I just broke down in tears,'' said Huhana. The language barrier didn't help as staff refused to let them enter the business class section and made them sit in economy class.
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Re: Mother And Daughters Told 'too Big' For Business Class by EmeraldKing7(m): 5:49am On Feb 09, 2020 |
Huhana, a social worker, says she won't fly again until she loses weight, to avoid the sort of traumatic experience Thai Airways put her and her daughters through. "We were really looking forward to flying on business class and instead we were left traumatised,'' she added. Most airlines can provide seatbelt extensions for larger passengers. But Thai Airways said its business class seatbelts are fitted with built-in air bags which means they can't be extended. The family are still confused by this explanation. Since their traumatic experience last summer, Huhana and her daughters have been trying to get a refund from Thai Airways. But the airline has only offered to recompense the family based on the difference between business and economy fares. She approached the travel agent she booked the flights with, Flight Centre, who said it would provide a full refund, although the family had to wait more than six months for it. Saddened' The family were on a tour organised by Destination Beauty, which specialises in sending clients to Thailand for weight-loss and plastic surgery. Martin Olsen, chief executive of Destination Beauty, said he was ''very saddened and surprised'' at the way the airline handled the situation. He was also confused by the actions of Thai Airways staff as ''many obese people book business class as they are unable to fit comfortably into economy class''. When it comes to oversized passengers, it's up to the discretion of each airline how to manage the situation, a spokesman for the Civil Aviation Authority (CAA) said. Airlines do calculate the take-off weight for a plane, but this takes into account the estimated weight of passengers, their luggage and fuel. ''In most cases the average passenger is well under the weight limit as the allowance tends to be fairly generous,'' he said. Most airlines recommend that if you think you will be too big for your seat, you should buy a second seat at the time you make your booking. But few airlines have specific guidelines when it comes the definition of ''oversized''. However, American Airlines does states '''if a customer's body extends more than one inch beyond the outermost edge of the armrest and a seatbelt extension is needed, another seat is required''. |
Re: Mother And Daughters Told 'too Big' For Business Class by EmeraldKing7(m): 5:53am On Feb 09, 2020 |
Really funny ![]() 1 Like |
Re: Mother And Daughters Told 'too Big' For Business Class by tyup(m): 6:13am On Feb 09, 2020 |
had it been the women were all with beared.....would have called them Igbos ![]() cause that's exactly how they use to look ![]() |
Re: Mother And Daughters Told 'too Big' For Business Class by Abfinest007(m): 6:49am On Feb 09, 2020 |
they are right |
Re: Mother And Daughters Told 'too Big' For Business Class by popsy2(m): 7:09am On Feb 09, 2020 |
chai |
Re: Mother And Daughters Told 'too Big' For Business Class by travelland(f): 7:42am On Feb 09, 2020 |
Orobo ![]() |
Re: Mother And Daughters Told 'too Big' For Business Class by ralmix(m): 9:52am On Feb 09, 2020 |
No matter the size
I still think it's totally uncalled for to humiliate someone it that manner 1 Like |
Re: Mother And Daughters Told 'too Big' For Business Class by Thermodynamics(m): 10:58am On Feb 09, 2020 |
travelland: Shut up and stop mocking them, being fat is not about eating too much, in most cases it's hereditary. |
Re: Mother And Daughters Told 'too Big' For Business Class by AfonjaBoston: 11:45am On Feb 09, 2020 |
"Too big, too big" got me roflmao |
Re: Mother And Daughters Told 'too Big' For Business Class by Hisduchess(f): 12:22pm On Feb 09, 2020 |
tyup: Hater ![]() 3 Likes |
Re: Mother And Daughters Told 'too Big' For Business Class by tyup(m): 12:26pm On Feb 09, 2020 |
Hisduchess: who even wishes to marry an Igbo lady in the first place that's a suicide mission ![]() |
Re: Mother And Daughters Told 'too Big' For Business Class by MrCork: 1:30pm On Feb 10, 2020 |
Hisduchess: Hisduchess, serriosly I need a big really big favour from u ![]() |
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