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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Customer Service (301 Views)
Job Interview With Capital Express Ltd Customer Service Rep. / Ikeja Electricity Distribution Company Customer Service Rep. Recruitment / MTN Customer Service (2) (3) (4)
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Customer Service by Yoyobravo: 1:36pm On Mar 31, 2020 |
Job Descriptions • Cold calling; making multiple outbound calls to potential customers • Performing customized targeted sales strategies • Sharing information about company/product/organization by following sales scripts • Meeting all quotas for cold, active, and inactive calls • Facilitating future sales • Meeting or exceeding sales goals • Answering potential customer questions and follow-up call questions • Closing sales and leading customer through purchasing process • Understanding customer needs and offering solutions and support • Maintaining record of calls through computerized system • Collecting and updating call information • Engaging customer during phone call with questions • Answering customer complaints and doubts with solid information • Updating database of prospective client information • Ensuring all calls are recorded properly • Assisting other team members as needed Qualification: (OND/BSC/HND) Male or female 0 - 3 years’ Experience How To Apply: Interested candidates should apply through https://forms.gle/HTU9YirEVyxfxzNe8 or should send their CV to recruitment@fortknoxoutsourcing.com Please ensure that the subject of your email reads “Customer Service”. |
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