Dear Nairalander,

It has come to my notice how MTN forcefully migrate subscribers to another plan without the subscriber's consent.

Story short, i have been constantly sent messages to recharge and get 250% of my recharges on MTN BETA TALK.

So, few days back i made a recharge of 3500 and got 8750 as bonus and was hoping I'll use the bonus to check up of friends and family yesterday during this trying time and to my surprise, i couldn't to make calls.

I checked my balance only to discover i was migrated out of beta talk into Xtraspecial with my bonuses wiped .

I called MTN and all they could say was that i migrated via sms. To start with, i do not know the migration code and even checked my sent sms, no sms was sent.

I chatted them again on Facebook and all i got was that i would get a feedback within 24hrs as the case was currently being investigated.
I woke up today with a message saying my ticket has been resolved.

I quickly checked my account to see if my plan and bonus had been reverted, nothing was done.

I won't let this slide away because it's daylight robbery.
The case Ref No:218955263.

I thought i was the only one

So, MTN sent me a message asking me to recharge and migrate back.

Now I'm beginning to understand the motives behind the migration.

They migrate people out so they migrate back with 102Naira.

This is broad day robbery

Blast them on Twitter...and they would respond in seconds...

Alright...
I'll do that.
I just submitted complaint form with NCC