Virtual Assistants niche is growing bigger and bigger by the day which means there is more competition than ever to get your target clients.
So it's very easy for a client to replace a low-performing professional relatively easily and you don't want to be that!
Here are a few tips to help you remain that high flying outstanding virtual assistant as well as retain existing clients and become a professional worth referring:

Follow directions. Failure to follow directions can lead to immediate disqualification.

Be Positive.

Avoid Blame.

Always be honest, especially with weaknesses and experience.

Constantly be growing and learning. Stay abreast of the tools and changes in your industry. Read industry related books. Listen to relevant podcasts.

Become an “expert.” Sharpen your existing skills.

Be curious. Ask open-ended questions, like “What if….?” and “How can I….?”

Acknowledge assignments. Tech gremlins exist. Alleviate worry and anxiety by acknowledging emails.

Set expectations. Deliver.

Made an error or mistake, Say you’re sorry. Make it right!

Be Proactive. Know you’ll be out of town on a deliverable date? Get the work done early or ask for an extension.

Communicate clearly.

Try to avoid typos and grammatical mistakes.

Be flexible, but have boundaries.

Have (and use) the proper tools. Pay money for them, if necessary.


Know thyself. Plan accordingly. Know you’re sharpest in the morning? Work on the most important tasks during that time. Don’t worry; you can watch cat videos later!

Have integrity. Follow the Golden Rule.

Be reliable. Many a relationship will burn to the ground when one party is consistently unreliable.

Be professional. This doesn’t mean you can’t be playful (Warning: Judge your audience before letting loose!) But it does mean that you’re a business…so act like one. Some things are better kept to yourself, not out there for your clients to deal with.

Most of these things are relatively easy. Others, of course, will be harder and may require more effort.

Regardless, you’ve got this!
Still trying to find your feet as a virtual assistant, I can put you through!
Why not send an email to paulette@virtualassistantsforyou.com
Or send me a DM on Instagram @thepauletteojobo