StrikeBack:
Unknown disgruntled(sacked) elements have access to your account and many more accounts with either their alternative(secret) logins

uruba23:
Write to the complain unit at the CBN and copy the efcc or send a petition to their office at awolowo road ikoyi.

Meel:
It seems this is becoming a trend in the Banking industry(especially access bank, and Uba).

UBA also deducted my 4k and didn't credit the recipient. I have given up though.

CBN should try and be efficient in there regulatory role

Prof1994:

I have sent mails to cbn and sent all evidence including statement of account from both Banks but no reply.
I am frustrated and I stay in Ondo State where there's no interstate movement so going to Lagos to complain physically is very difficult. I don't know what else to do.
Over 2 months now

Prof1994:

I have sent mails to cbn and sent all evidence including statement of account from both Banks but no reply.
I am frustrated and I stay in Ondo State where there's no interstate movement so going to Lagos to complain physically is very difficult. I don't know what else to do.
Over 2 months now

Prof1994:

I have sent mails to cbn and sent all evidence including statement of account from both Banks but no reply.
I am frustrated and I stay in Ondo State where there's no interstate movement so going to Lagos to complain physically is very difficult. I don't know what else to do.
Over 2 months now

funshint:

Go on twitter and copy their handle with that of CBN and EFCC.

Prof1994:

Reply from ecobank and access bank on twitter.
I have done everything.. I am frustrated

sherylbakky:
Plus first bank

sherylbakky:
Go and generate account statement from Ecobank then, u can just call their customer care or mail them, it wud be sent to u....then let's hear what they have to say again.

Coolabbie:
Twitter bro!
Rush down there and make noise.
Magic will happen

Prof1994:


I have been shouting on twitter since.
I have called customer care several times
I have been to the bank several times
I still went there today

They even said I will be arrested
Threatened me with security
They no longer attend to me again since I have been too regular
Yet no refund.
I am frustrated

Prof1994:
I transferred 190k from my ecobank to access bank on 09/03/2020 (which is my tuition that my parent have suffered to get) but an access bank staff fraudulently deducted my money on the 17/04/2020, I don't have ATM card or any means of performing online transaction on the account. I have been to access bank several times and they denied the existence of the money in my account. It's over 70 days since I transferred the money and no useful information on when it will be refunded back to me and the bank has been pushing me around since then. I have been to ecobank several times too and they said the transfer was successful. I attached here section in my statement from access and Ecobank showing details of the transaction. There's no other way to pay my tuition and I can't tell me parent, they are old. Please help me, I have been cheated
Cc seun
FOD , dominique , naijacutee , puskin , mynd44,
lalasticlala
Please help me push this to front page

chillex8:

Can we see the description of #190,000 into your Eco bank account?

I mean the details of who credited the money to your ecobank account?

That’s where the error is coming from.

Accessbank says that credit alert was an error and that’s why they debited you to resolve the error.

The money has been there for sometime, I was saving the money in my access bank because eco was deducting charges that was why I didn't request for ATM card on my access bank.
This is the statement from Ecobank starting from 8/03/2020. I withdraw N10k from the ATM because I had to deposit cash immiduateli into my new access bank and tranferaes 190k from same ATM as shown here.

This is my statement from Ecobank

Prof1994:
I transferred 190k from my ecobank to access bank on 09/03/2020 (which is my tuition that my parent have suffered to get) but an access bank staff fraudulently deducted my money on the 17/04/2020, I don't have ATM card or any means of performing online transaction on the account. I have been to access bank several times and they denied the existence of the money in my account. It's over 70 days since I transferred the money and no useful information on when it will be refunded back to me and the bank has been pushing me around since then. I have been to ecobank several times too and they said the transfer was successful. I attached here section in my statement from access and Ecobank showing details of the transaction. There's no other way to pay my tuition and I can't tell me parent, they are old. Please help me, I have been cheated
Cc seun
FOD , dominique , naijacutee , puskin , mynd44,
lalasticlala
Please help me push this to front page

damosade:
Many of you shouting bank staff, what am seeing here is just a reconciliation issue by Nibss(Nigeria inter bank settlement system) thousands of error every day during transactions which are resolved . it could be an over sight or system failure by the nibss.

Braino001:
Go to eco bank and print out your statement of account from the day you initiated the transaction till date and forward the statement to access.....or better still ask eco to provide you with the 30 digits NIBSS ID generated for the transaction for easy tracking..... Its just a system failure from either access or NIBSS.......Your fund is safe and you will be credited

yesloaded:

Write CBN through cpd (Consumer Protection Department)

Meel:
It seems this is becoming a trend in the Banking industry(especially access bank, and Uba).

UBA also deducted my 4k and didn't credit the recipient. I have given up though.

CBN should try and be efficient in there regulatory role