Dear All,

We are looking for a Mercedes-Benz Diagnostic technician for an authorized Mercedes-Benz workshop in Abuja.

Purpose of Position

The Diagnosis Technician is the specialist for systematically performing complex diagnoses of defects, for monitoring repair processes, performing final inspections and, if necessary, handing vehicles over to customers. He/she will support co-workers not only with systematic diagnoses but also during the following steps of the repair process, thus ensuring professional solutions even in difficult cases. By optimizing diagnostic procedures and passing on diagnostic know-how and information about technical innovations to co-workers, the efficiency of the workshop will be enhanced.

As a representative of the Mercedes-Benz brand, the Certified Diagnosis Technician will act in a reliable, credible and partner-oriented manner. He/she should think and act as a service provider and respond competently towards co-workers and customers even in stressful situations. By approaching customers and their property in a manner that shows appreciation for their respective value, he/she should make a substantial contribution to the brand image and to customer satisfaction. He/she will be required to work independently and develop his/her individual strategies for solving problems that arise.

Conduct fault diagnosis (including pre-diagnosis)

 Receive the vehicle and immediately fit fender covers

 During pre-diagnosis, use checklists, on the basis of which the proper execution of
each step can be checked and documented correctly

 Conduct complex diagnoses and pre-diagnoses of vehicles systematically and professionally, using appropriate diagnostic tools and aids (visual control, on-board diagnosis, test drive, and off-board diagnosis).

 Document the results of pre-diagnosis on the workshop order.

 Check that equipment and data are up to date and of the right quality and prepares
the vehicle and/or the required diagnostic tools.

 Contact the customer, if necessary, in order to obtain additional information about malfunctions.

 Collaborate with the System Technician or Workshop foreman/Workshop Manager to perform difficult diagnoses under dynamic test conditions in the workshop or on the road.

 Identify the cause of specific malfunctions and initiates possible measures for remedying the problem.

 Compare the current state of the vehicle with common production configurations and evaluates its technical condition.

 Document diagnostic methods and procedures in a suitable diagnosis database.


Interested candidate call/WhatsApp on:

08088177318
08142323048

regards.