Customer satisfaction is now simple to achieve if and only if you are building your strategy around the customers...
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I got a call today from my network provider just for a random checkup and also to find out my new taste or desire from them.. All they are simply doing is gathering CUSTOMERS DATA...
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Data is everything you need to do a perfect and satisfying job....when I say data I mean..knowing your customers and their deep desires.. If you know this definitely you know what to do...
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The next to to analyze data.. the most important part of this is having EXTRA ORDINARY HANDS that will analyse and deliver...
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Remember "if you treat your employees well they will treat your business and customers well"