Gradually, the COVID-inspired lockdown has begun easing up. As we return to normalcy, the question is this: When all this is over; when sickness and deaths subside, when ventilators and face masks are back in storerooms, when health workers no longer fear for their lives in the line of duty, and when families and friends gather once again; what lessons would we have learnt as individuals or organisations?

COVID-19 has shaken even the strongest of us, raging beyond ideology and boundaries. However, despite the uncertainties, some individuals and organisations have borne great responsibility for the health and wellbeing of others in the country. They have given support in different ways: through money, resources, medical supplies, and generally lent a helping hand.

One organisation whose intervention efforts brings a lot to the fore is the Interswitch Group. The group in many ways changed the narrative on how Nigerian businesses respond to global issues. They redefined partnerships and demonstrated the importance of technology. From their concerted efforts, here are some of the lessons we could glean from them:

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