The burden of leadership is cumbersome in so many respects. The many factions that needs to be pacified, interest groups that needs to be tranquilized while trying to stay afloat in the midst of the pressures pulling you in all directions to do their bidding.

You don't want to be perceived as weak or as a dictator.

Yet If you are lack the requisite courage, you might dance to the tune of the most vociferous complainer whose request may be at variance with what is right and just.

So how do you strike equilibrium ?

a Try not to hurry with your decision making. b.Consult with the parties involved.
c.Gather your facts and complains to peruse them thoroughly
d.Weigh the options available
e What are the probable aftermaths of your decision?

Therefore , based on the facts available to you, make a decision you can always defend .