Talk about difficult people they are the meanest people you'll ever come across either in workplace, social gatherings, school, families, organizations e.t.c But how you handle the situation shows whether you're emotionally mature or not. The situation proves frustrating, maddening, and sometimes even frightening. The truth is, you can’t reason with an unreasonable person. However, there are proven techniques to better manage such dicey situations. People's actions sometimes are to test your reactions. Some do it intentionally while some do it unconsciously. Let's say you have a difficult boss will you leave the Job because he's too difficult to please? Of course No and Why because you have family/ families to feed depending on your responsibility. Now am going to share tips on how to cope with difficult people.Keep in mind: The closer your relationship the person, the more knowledge you’ll have of what will best work to calm things down. These methods may feel unnatural at first. When you're dealing with a person behaving unreasonably, the fear response center in your brain (the fight-flight-freeze part) is going to be activated.

1. Listen: Everyone wants to feel heard. No progress can take place until the other person feels acknowledged. While you're listening, really focus on what the other person is saying, not what you want to say next.

2. Stay calm: When a situation is emotionally charged, it's easy to get caught up in the heat of the moment. Monitor your breathing. Try to take some slow, deep breaths.

3. Don’t judge: You don't know what the other person is going through. Chances are, if a person is acting unreasonable, they are likely feeling some sort of vulnerability or fear.

4. Don't demand compliance: For example, telling someone who's upset to be quiet and calm down will just make him or her irate. Instead, ask the person what they are upset about—and allow them to vent.

5. Don’t act defensively. This is tough. You’re naturally not enjoying the other person saying nasty things or things that you know aren’t true. You’re going to want to defend yourself. But the other person is so emotionally revved up, it’s not going to help. Remember, this is not about you. Don’t take it personally. (I know, easier said than done.)

6. Don’t return anger with anger. Raising your voice, pointing your finger, or speaking disrespectfully to the other person will add fuel to an already heated situation. Use a low, calm, even monotone voice. Don't try to talk over the person. Wait until the person takes a breath and then speak.

7. Keep extra space between you and the other person. Your instinct may be to try to calm the other person down by putting your arm on theirs, or some other similar gesture that may be appropriate in other contexts. But if someone is already upset, avoid touch, as it might be misinterpreted.

8. Saying, “I’m sorry,” or, “I’m going to try to fix this,” can go a long way toward defusing many situations.

9. Set limits and boundaries: While some of the above tips have encouraged listening and letting the angry person vent, you also have the right to be assertive and say, “Please don’t talk to me like that.”


Source: How to mend your relationships with people.

Nice keep it up i will heed to the advise

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butterfly777:
Some of these look like how to encourage others to abuse you.

None looks like that