Five Ways to Deal With Rudeness in the Workplace
Saying "No" to Uncivil Behavior
Hannah sat at her desk, shaking with anger and feeling totally humiliated.

She had been subjected to a very public "dressing down" by her manager at a respected publishing house. He had vented his rage after learning that a best-selling author's new book would likely miss its launch deadline.

Hannah, a production editor, had tried her best to keep the project on schedule, but it had been beset by events beyond her control.

First, the author had delivered his manuscript late, despite numerous reminders. When it did arrive, it needed a time-consuming rewrite, and then the designer went on sick leave, leaving the planned timeline in tatters.

Hannah's boss had walked up to her desk in the open plan office, and launched into a furious tirade. His frustration may have been understandable, but his behavior crossed a line. He shouted at Hannah in front of her team members, his language was wholly inappropriate, and at one point he even suggested that he regretted not giving the project to one of her colleagues.

This is just one extreme example of rudeness in the workplace. In this article, we look at what to do if you encounter rudeness on your team or from your boss.

What Is Rudeness?
Rudeness can take many forms. It is generally defined as a display of disrespect, a breaking of social norms or expectations, a breach of etiquette.

or ignoring "accepted" behavior. It can also mean someone behaving inconsiderately, aggressively or deliberately offensively.

The word "accepted" is important, because rudeness can mean different things to different people, or within different organizations or environments. For example, shouting and swearing might be considered normal in a busy restaurant kitchen, but it would be regarded as wholly inappropriate and unacceptable in most offices.

Similarly, there can be cultural differences to consider. For example, in Japan, something as seemingly innocent as laughing with your mouth open is a no-no

Read more at https://www.mindtools.com/pages/article/five-ways-deal-with-rudeness.htm

Iwo to nibikan laa gbamu yii. No wonder you be ftc for your post.