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Another Issue Arises. - Computers - Nairaland

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Another Issue Arises. by onyfrank: 6:57am On Nov 13, 2020
Please gurus in the house, help me out because this is my office Laptop.
I can't operate it again due this constant "GET STARTED" pop up.
Even if I connect to the internet, it keeps coming up and the browser would keep opening tabs infinitum.
Help me! Thanks

After I have uninstalled this "Get Started", my cursor will disappear at some time of typing,I won't be able type again. But I keep hearing the keyboard click sound.
At some point, it will come up and goes again after typing maybe 3 letters
Re: Another Issue Arises. by onyfrank: 7:09am On Nov 13, 2020
Pix

Re: Another Issue Arises. by Veiniously: 8:51am On Nov 13, 2020
May be it's a virus Try get a good anti-virus to do checks Or format computer
Re: Another Issue Arises. by onyfrank: 10:14am On Nov 13, 2020
Veiniously:
May be it's a virus
Try get a good anti-virus to do checks
Or format computer
The thing is that it can't allow me to click anything
Re: Another Issue Arises. by Veiniously: 2:25pm On Nov 13, 2020
onyfrank:

The thing is that it can't allow me to click anything
boot into recovery mode and select a day before you started noticing that behavior
Re: Another Issue Arises. by onyfrank: 8:09pm On Nov 13, 2020
Veiniously:
boot into recovery mode and select a day before you started noticing that behavior

I just did that, selecting August state, but it keep popping up
Re: Another Issue Arises. by taosola(m): 8:20pm On Nov 13, 2020
Just format the system. If you are unable to click anything on it, remove the battery and format it. It is definitely virus
Re: Another Issue Arises. by onyfrank: 10:19pm On Nov 13, 2020
I have been surfing the internet, doing what I read there but nothing.
How can I back up my documents, hmmmm.
Re: Another Issue Arises. by linesng: 10:39pm On Nov 13, 2020
Download malwarebytes and scan

Thank me later
Re: Another Issue Arises. by Luther0luther: 2:36am On Nov 14, 2020
Faulty keyboard!
Re: Another Issue Arises. by onyfrank: 1:28pm On Nov 14, 2020
Luther0luther:
Faulty keyboard!

Explain please. Thanks
Re: Another Issue Arises. by Luther0luther: 3:22pm On Nov 14, 2020
onyfrank:


Explain please. Thanks

Looks like the "F1" key is held down.

Before you format, get a usb keyboard and see if the issue is resolved
Re: Another Issue Arises. by onyfrank: 5:14pm On Nov 14, 2020
Luther0luther:


Looks like the "F1" key is held down.

Before you format, get a usb keyboard and see if the issue is resolved

Thanks.
Re: Another Issue Arises. by onyfrank: 11:53pm On Nov 16, 2020
Thanks all for you contribution.
It seems that I have solved the issue.
Re: Another Issue Arises. by onyfrank: 11:47am On Nov 18, 2020
After I have uninstalled this "Get Started", my cursor will disappear at some time of typing,I won't be able type again. But I keep hearing the keyboard click sound.
At some point, it will come up and goes again after typing maybe 3 letters

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