WackyJ1:


How much did it get it from Jumia?

Did you choose Home Delivery?

Do you have previous experience with Home Delivery?
I want to know whether it actually works or na just eye service. My trust for Jumia is low?

Pardon my plenty questions.

TheSoothSayer:



I have been using Jumia for years. I did payment before delivery. They brought it to my office. There was an incidence in the past where my product wasn't delivered due to some reasons I can't remember. They refunded my money back. This is the only single incident from years of patronage. They are 100 percent reliable. I got it for 15 k +1k for delivery. I fyoy have any problems, call their customer care

Dayordee4:
Jumia actually came through on time as I took delivery of the edifier x5 yesterday. So,its a good product with awesome call quality,premium look and reasonable bass when u put in both buds( however this is not advisable when you're on a busy road because you'll literally not hear anything else). It also fits in well in the ear (I opted for the small eartips though)
Pairing was a bit difficult at first and I was almost tired of the whole thing until I consulted @queenfav and watched a video tutorial( wow it became so easy and I paired it like a boss
This is just my immediate review as I'm yet to put the touch controls to test.

Thanks to @queenfav for making me choose this instead of the X3

PS: How does your ear(s) feel after first use/trial of buds ?

TheSoothSayer:


I fyoy have any problems, call their customer care

WackyJ1:


Forgot to ask how long did it take for the delivery to come through?

The entire 7 days as shown on the website?

PotatoSalad:

Lol nice. Added Soundcore Life Q30 some months ago and looking forward to coping the new Sony WF 1000XM4 when they do their first massive discount in few months.

iscom:
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iamoyindamola:

Humans are wicked and self centered
What will it take you to open your own thread instead of derailing

iscom:
Hmmm open your own thread sir /ma where you won't see other people posts. The thread contains sellers and buyers otherwise change the topic to suit your style. Thanks

WackyJ1:
Just got delivery of my Edifier TWS1 Pro.

The sound is good, the controls work.

The only problem is there is no sound during calls.

I have tried two different devices but I cannot hear anything during calls.

If you switch it to speaker or to phone, you can hear the sound but once you switch to Bluetooth, you cannot hear anything.

TheSoothSayer Any help?

TheSoothSayer:
this is strange for me. You could try a hard reset on the device. Learn how to cancel Bluetooth pairing from the device itself. Then repair. If you're not able to rectify it. Call Jumia back for refund, maybe its your unit that's faulty

TheSoothSayer:
this is strange for me. You could try a hard reset on the device. Learn how to cancel Bluetooth pairing from the device itself. Then repair. If you're not able to rectify it. Call Jumia back, maybe its your unit that's faulty

WackyJ1:


Which number do I use to call them back?

TheSoothSayer:


Open your Jumia app, go to account (the option is below), go to orders. Locate the order. You wlli see the request a return option
.

In the past, Jumia used to do a quality control by calling back few days after you buy, to make sure what you ordered is functioning well.


Request for the return this night. There is a time limit. They'll either refund your money or replace it. Jumia is OK. No fear.


But before you that. Google the problem. You find the solution and you'll see there may be nothing wrong with it

WackyJ1:


I have tried everything.

I dropped comments on the videos of the two reviewers I watched before deciding to go for it. EL JEFE replied and I had already done his suggestions.

I deleted the Bluetooth several times from my phone.

I reset app preferences.

I couldn't see the exact problem on Google.

There are no search results for "Earbuds no sound working during calls"

I called the person that delivered it to me and he said I can request for a return when the Order tracking turns to "Delivered"

I have done that.

WackyJ1:
I've returned the Earbuds.

Let me see how long it takes for me to get refunded.

WackyJ1:
I've returned the Earbuds.

Let me see how long it takes for me to get refunded.

queenfav:
Don't worry,jumia is very reliable.You will be refunded before three weeks max.I shop a lot from there.

JasonSleek:
This is my unfortunate situation right now.

JasonSleek:
This is my unfortunate situation right now.