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Nairaland Forum / Science/Technology / Phones / What's Wrong With My Tecno Pop 4 Pro (4049 Views)
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What's Wrong With My Tecno Pop 4 Pro by HisMajesty1(m): 12:29pm On Dec 13, 2020 |
Hi everyone, I got a Tecno Pop 4 Pro recently. Every other thing about the phone is fine except that I observe that whenever I'm watching a movie with it, the screen goes blank while the movie is still playing. I would have to turn it sideways or shake it before the images come up again. Does anyone have a familiar experience or solution or should I go and return it since it's less than a week I got it at 3CHub, Alaba international market. Please I need your advice. |
Re: What's Wrong With My Tecno Pop 4 Pro by Tillatalk: 12:39pm On Dec 13, 2020 |
Go and return the phone and buy better phone .I don talk my own oo |
Re: What's Wrong With My Tecno Pop 4 Pro by HisMajesty1(m): 12:42pm On Dec 13, 2020 |
Tillatalk:Lol, I hear you but they can only change it now, not refund... I actually like the phone, the battery is good and every other thing is fair... Just this one singular issue... I don't know if the problem is specific to my own or it's a factory problem. |
Re: What's Wrong With My Tecno Pop 4 Pro by psucc(m): 12:54pm On Dec 13, 2020 |
Tecno and headache, Tecno and Disappointment! Tecno and frustration! Tecno and fail. I am typing this with pop 2 power. |
Re: What's Wrong With My Tecno Pop 4 Pro by Rareoil(m): 1:07pm On Dec 13, 2020 |
Set the screen time out period to maximum duration. Use another video player, I recommend vlc and mx player. Update the phone if you have an update pending. Back up and Factory reset the phone If the problem is still there return the phone Start from the first suggestion and try them all. 1 Like |
Re: What's Wrong With My Tecno Pop 4 Pro by Mizra: 1:33pm On Dec 13, 2020 |
Check your screenout time. |
Re: What's Wrong With My Tecno Pop 4 Pro by theFilmtric: 3:20pm On Dec 13, 2020 |
psucc:pop 2 na phone? Na you do yourself Don't buy these Infinix~smart series Tecno~pop,pouviour series Itel~A series Samsung~A series Xiaomi~any a or c variant They are made to make extra profit hereby frustrating consumers in the guuise of “targeting the poor” theFilmtricsay 2 Likes |
Re: What's Wrong With My Tecno Pop 4 Pro by HisMajesty1(m): 4:14pm On Dec 13, 2020 |
Rareoil:I'll try this... Thanks. |
Re: What's Wrong With My Tecno Pop 4 Pro by psucc(m): 6:35pm On Dec 13, 2020 |
theFilmtric:So please which series of their phone or itel will serve. I rush go for the battery but hmmmm |
Re: What's Wrong With My Tecno Pop 4 Pro by theFilmtric: 7:11pm On Dec 13, 2020 |
psucc:s series e.g s16 theFilmtricsay |
Re: What's Wrong With My Tecno Pop 4 Pro by Mohbola(f): 10:29pm On Dec 13, 2020 |
Use another video player |
Re: What's Wrong With My Tecno Pop 4 Pro by sureinfo: 6:02pm On Dec 14, 2020 |
this shouldnt be happening when a video is playing, but you can set your screen sleep time to like 30 minutes sha, that should help temporarily HisMajesty1: |
Re: What's Wrong With My Tecno Pop 4 Pro by sureinfo: 6:03pm On Dec 14, 2020 |
no its not a factory issue, i think this is peculiar to your device HisMajesty1: 1 Like |
Re: What's Wrong With My Tecno Pop 4 Pro by sureinfo: 6:04pm On Dec 14, 2020 |
you can opt for the TECNO spark series psucc: |
Re: What's Wrong With My Tecno Pop 4 Pro by sunshineV(f): 6:05pm On Dec 14, 2020 |
carlcare no open? 2 Likes |
Re: What's Wrong With My Tecno Pop 4 Pro by Realboygenius(m): 10:41pm On Dec 14, 2020 |
Take the phone to Carlcare. |
Re: What's Wrong With My Tecno Pop 4 Pro by investigator007: 9:41am On Dec 15, 2020 |
Try freeing up some space, hope your phone is not hanging 1 Like |
Re: What's Wrong With My Tecno Pop 4 Pro by HisMajesty1(m): 7:17pm On Dec 17, 2020 |
Thanks everyone the problem has stopped... My screen guard was covering the sensor on the screen... Immediately I removed the screen guard , the problem stopped. Thanks y'all. 2 Likes |
Re: What's Wrong With My Tecno Pop 4 Pro by theFilmtric: 11:05am On Dec 18, 2020 |
HisMajesty1:lol So much fuss over such a small matter Well you're welcome. theFilmtricsay |
Re: What's Wrong With My Tecno Pop 4 Pro by Nobody: 11:14am On Dec 18, 2020 |
Aside this topic. The way some people buy phone ehh, I will just ask myself, Na phone abi na power bank you won buy . one was complaining bitterly because they sold him a 4000mah phone instead of 5000mah 1 Like |
Re: What's Wrong With My Tecno Pop 4 Pro by MONEY247: 11:41am On Dec 18, 2020 |
Its sure a setting problem |
Re: What's Wrong With My Tecno Pop 4 Pro by Kunja2: 5:54pm On Dec 18, 2020 |
HisMajesty1:have you tried a different player? |
Re: What's Wrong With My Tecno Pop 4 Pro by Kunja2: 5:54pm On Dec 18, 2020 |
OJay360:you should know better the power situation of this country so you won't blame the person. |
Re: What's Wrong With My Tecno Pop 4 Pro by Mohbola(f): 5:24pm On Dec 20, 2020 |
Thank God the phone is now ok 1 Like |
Re: What's Wrong With My Tecno Pop 4 Pro by AmadorSays: 8:19pm On Dec 20, 2020 |
HisMajesty1:nice, good to know you've tackled the issue with your tecno phone. Lesson learned 1 Like |
Re: What's Wrong With My Tecno Pop 4 Pro by AmadorSays: 8:21pm On Dec 20, 2020 |
OJay360:he should have checked the specs before buying, nevertheless you would blame him for worrying, people need massive batteries due the the power supply situation in the country 1 Like |
Re: What's Wrong With My Tecno Pop 4 Pro by saxby(f): 9:21am On Dec 21, 2020 |
psucc:calm down, TECNO get beta phones abeg 1 Like |
Re: What's Wrong With My Tecno Pop 4 Pro by saxby(f): 9:22am On Dec 21, 2020 |
OJay360:if he wanted a 5000 mAh phone and got a 4000 mAh then he has every right to complain na, 1000 mAh is not small things o, I can tell cos the battery of the Pouvoir 4 bad that of the Camon 12 air are not mates |
Re: What's Wrong With My Tecno Pop 4 Pro by psucc(m): 1:03pm On Dec 21, 2020 |
saxby:Mbôk, which series will not pop up: "Power stopped", Google has stopped", Apps Can't open", etc Please can't cope with the nuisance of Pop 2 power. |
Re: What's Wrong With My Tecno Pop 4 Pro by jaeyking(m): 11:18pm On Dec 30, 2020 |
HisMajesty1: does the phone have 4g network |
Re: What's Wrong With My Tecno Pop 4 Pro by HisMajesty1(m): 7:33pm On Dec 31, 2020 |
jaeyking:Yes! |
Re: What's Wrong With My Tecno Pop 4 Pro by Ennyholar: 1:29am On Jan 01, 2021 |
psucc: It can happen to any phone. |
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