Techcellent360 Global Ltd. is a Lekki based web and mobile applications developer servicing a growing number of world class companies in different industries.

We help companies digitize and automate their several business processes by building and deploying web and mobile applications which they can access from anywhere.

We are looking for a suitably capable customer success officer who will work with a team to thoroughly understand our web applications, document it and train our current and future customers on how to use it. Will also follow up adequately with them to make sure they are properly set up and running with any web applications we deploy for them

Ability to collaborate with a team will be an added advantage

RESPONSIBILITIES

- Be a great team player
- Provide regular accounting training and retraining for our clients and their accounting staff
- Organize regular training seminars for current and prospective users of our software application
- Help our clients transfer their balances from other accounting applications to CARROTSUITE ERP application
- Help ensure the financial integrity of our application by studying and understudying all accounting processes within with a view to ensure all postings are accurate and remain compliant with IFRS
- Handle all complaints of clients or escalate it to the development team
- Advise our developers on new features to implement and methodology of implementation.
- Represent a professional image in dealings with internal and external parties at all times
Other tasks as may be required from time to time



REQUIREMENTS

- Be self driven, you should be able to set daily, weekly, monthly targets for yourself and report on implementations.
- Hands-on experience with accounting software like Sage, FreshBooks and/or QuickBooks
- Great MS Excel skills
- Accounting knowledge is a big plus
- Great knowledge of accounting regulations and procedures, including the Generally Accepted Accounting Principles (GAAP) and IFRS
- Experience with general ledger functions
‐ Strong attention to detail and good analytical skills
- Additional accounting certification is a plus
- Good training instructor
- Living in Lekki, Or Ikeja or environs is a big plus

Salary and Benefits
₦720,000.00-₦1,000,000.00 per year


Application method: Email
Send CV with cover letter introducing yourself to: careers@techcellent360global.com


Big thanks.