The world is packed with information; and most organizations struggle to recognize what information they have, why they need it, how long they need it for, and if it has any value. Furthermore, changes in law, such as the recent changes in the UAE employment law, often call for tighter controls on contract documentation, and lead to a need for enhanced management of human resource and contract records.

In addition, electronic information is under threat from cyberattack and personal information is at risk of exposure. As such, the development and implementation of a records management program that includes document control methods to identify, secure and protect critical information, is necessary for every organization.

This course conveys practical methods for identifying and developing the systems of records management and document control that an organization needs. By the end, each participant will have a plan of action as well as the necessary skills to assist with the development and implementation of an appropriate program for managing their organization’s documents, records and information.

Course Methodology

This course is highly interactive and utilizes methodology including group discussions, case studies, videos, participant presentations and problem-solving scenarios.

Course Objectives

By the end of the course, participants will be able to:

Develop a records management program to enhance the value of the organization’s information and reduce risk and cost
Develop document control methods to identify, secure, protect and retain critical information
Apply regulations and standards to the management of information for compliance
Identify risks associated with poor management of information to reduce penalties and cost
Develop an information asset register to identify critical information within their organization

Target Audience

This course is designed for individuals who manage, or who are involved with, any aspect of document control and records management.

This includes records and information managers, in-house counsel, privacy officers, information security and protection managers, litigation and discovery staff, compliance officers, internal auditors, IT and enterprise content management professionals, and administrative managers.

It has been specifically designed to support activities across all types and sizes of organizations and sectors working locally and globally.

Target Competencies

Records Management
Document control
Information management
Information asset identification
Business case development

Course Outline

The principles of managing information the organization: How your information is managed today
Definitions: Understanding what the information terms mean
Document control and records management:
Similarities and differences
Your organization
Identifying its type
Identifying its staff
Identifying its information
Defining information goals for the organization How to achieve information goals
Document control and records management program development process
Business case
Defining the purpose
What to include
Objectives of the case
Document Control specifics
Records Management specifics
Records review
Identification of documents and records Critical information, documents and records
Electronic and physical formats Storing records
Characteristics of a document control and records management program
File plans
Challenges and problems
Classification of records
Retention and disposition Laws, regulations, standards and business requirements Developing a retention schedule
Privacy and protection
Transparency
Integrity
Security
Business, historical and preservation archives
People, responsibilities and information awareness
Psychology of filing
Accountability
Communication and collaboration Creating the information management message
Knowledge transfer
Developing the education package Sponsorship and guidance from senior management
Planning and action
Information management strategy
Development of a plan to deliver document and records management
Policy and guidance writing
Information asset register Document control and records management process plans Change management Risk and recovery: Disaster prevention and continuity planning Education program
Creating an action plan
Location and Date
Ciel Consulting reserves the right to alter dates, content, venue and trainer.


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