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How Do I Resolve My Issue With Jumia? - Business - Nairaland

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How Do I Resolve My Issue With Jumia? by miniziter(m): 2:59pm On Apr 20, 2021
There's this fire proof safe I ordered but there was no manual to guide me on how to lock and unlock it. Now I am unable to unlock after locking it. I returned it and they said there's no solution to it. I have therefore refused to collect it back from them. The most annoying thing is that the agent is claiming I ought to have gone online to check how to operate it before usage.
What do you think I should do?
Re: How Do I Resolve My Issue With Jumia? by Enskynelson(m): 3:02pm On Apr 20, 2021
miniziter:
There's this fire proof safe I ordered but there was no manual to guide me on how to lock and unlock it. Now I am unable to unlock after locking it. I returned it and they said there's no solution to it. I have therefore refused to collect it back from them. The most annoying thing is that the agent is claiming I ought to have gone online to check how to operate it before usage.
What do you think I should do?
Drop the product name and the model number. The manual may be online
Re: How Do I Resolve My Issue With Jumia? by Crimrburster: 3:03pm On Apr 20, 2021
miniziter:
There's this fire proof safe I ordered but there was no manual to guide me on how to lock and unlock it. Now I am unable to unlock after locking it. I returned it and they said there's no solution to it. I have therefore refused to collect it back from them. The most annoying thing is that the agent is claiming I ought to have gone online to check how to operate it before usage.
What do you think I should do?
you should collect it back and Google for professionals who can unlock it for you. You are the one who locked it, why did you refused to take it back? Wetin be jumia fault here?
Re: How Do I Resolve My Issue With Jumia? by longetivity(m): 3:57pm On Apr 20, 2021
Report them to bubu!! What nonsense
Re: How Do I Resolve My Issue With Jumia? by miniziter(m): 4:26pm On Apr 20, 2021
Enskynelson:

Drop the product name and the model number. The manual may be online
Even after it has been locked

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