We looking to hire a Customer Care Agent

Job Description
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
2.Responding promptly to customer inquiries, converting them to sales.
3.Communicating with customers through all channels.
4.Acknowledging and resolving customer complaints.
5.Knowing our products inside and out so that you can answer questions.
6.Processing orders, forms, applications, and requests.
7.Keeping records of customer interactions, transactions, comments and complaints.
8.Communicating and coordinating with colleagues as necessary.
9.Providing feedback on the efficiency of the customer service process.

10.Ensure customer satisfaction and provide professional customer support.
11.Make inbound and outbound calls.

Requirement
BSc/HND
Social Media savvy
Good communication and writing skills
Customer friendly
Has a flair for Health & Beauty

Send CV to info@paxo.com.ng