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Purpose Of Chatbots In Business And Customers - Programming - Nairaland

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Purpose Of Chatbots In Business And Customers by herbieai: 11:06am On Jun 15, 2021
There are a variety of benefits to using conversational AI chatbots, and how companies and partners utilise them to improve the customer experience is a big part of it.
Here are a few of the most compelling reasons to use a chatbot to boost your company's efficiency:
Businesses Can Benefit From Chatbots
• Cost-cutting
• Provide contextual, AI-driven assistance to website visitors
• Improved Customer Data Analysis
• Increases customer satisfaction and sales
• Lead generation, qualification, and fostering are all improved.
• Bots help you save a lot of time
• Extensive Range of Potential Uses
• Adaptable to a variety of industries

What Are The Advantages Of Using Chatbots With Your Customers?
• Availability at all times of the day and night
• Rapid Response
• Multilingual
• Omni-channel
• Answers that are consistent
• Configurability
• Transactions that are quick and easy

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