Jeotech Logistics - Our client, a leading Import and Distribution company in Nigeria, is currently seeking to fill the position below:

Job Title: Call Center Supervisor

Location: Asaba, Anambra and Benin
Employment Type: Full-time

Job Description

Oversee the daily activities in call center & daily report compilation
Complaint registration and feedback checking
DWR checking on hourly basis
Feedback on pending jobs / escalations
Quotation for Out Warranty
Happy Calling activity
Job status report sharing to all the coordinators on daily basis
Follow up from Technicians on closure status
Capturing Customer Feedback Forms
CRM Operation updating
Training new recruit.

Salary #60,000-100,000

Requirements

ND,HND and BSC
Minimum of 1year of experience into call center Management with Appliances Background.
Application Closing Date
24th July, 2021.

How to Apply
Interested and qualified candidates should kindly send their CV to: hr.jeocino@gmail.com with the Job Title as the subject of the email.

Note: Only shortlisted candidates will be contacted.