Our client, a key player in the Finance sector, is currently in need of Branch Service Associate.

Job Title: Branch Service Associate
Location: Apapa/Lagos Island/Ikeja/Mainland
Salary: N65,000 and other benefits

Responsibilities:
• Maintain a positive attitude while dealing with a variety of problems and applying creative problem-solving
methods.
• Anticipate customer needs by studying services, products, and proper customer processes and procedures.
• Record all customer and end-user calls in order to improve service and products provided by the company.
• Monitor customer problems and needs to anticipate inquiries and respond to issues immediately as they occur.
• Understand how to use the company knowledge base to prepare for each customer interaction while taking detailed notes.
• Prevent the escalation of customer issues by collecting and analyzing information provided before interacting with the customer.

Requirements:
BSc(Minimum of Second Class Lower) / HND(Minimum of Lower Credit) degree in any field.
Outstanding interpersonal and communication skills.
Customer service oriented with exceptional sales skills.
28years and below.

Qualified candidates should apply through the link below;

https://forms.office.com/r/mb2SbBFyBy