I am a heavy Glo bandwidth user.

I noticed for several months running that if I was on a Zoom Video Call and one data plan got exhausted, even though I have several data plans stacked but not active.

I have to either turn off the device or put it on airplane mode or even send a text to 127 before the stacked data plans will be activated.

This is clearly a programming error.

It was not the case before.

I am sure that is possible to automatically activate a pending plan as one data plan is getting exhausted.

Any telecoms billing person in the house?

Does anyone else experience this on Glo?

Does anyone else experience this on any other network?

It is very frustrating, annoying and embarrassing and results in missing portions of a Zoom Video call.

I have reported to customer care and they said turn airplane mode on and off.

Or restart the device which does not solve the problem at the backend

I have reported this particular issue several times, it always affects me during online gaming,
When u share data with another person
Even if the person does not use it at all
Your data just flies.
When you have data plan and do a YouTube sub
Your data burns while leaving the YouTube sub
And if you don't have data its useless to do a YouTube sub
The whole idea does not work

glo wahala too much.

it is like they are so complacent with their system

Yeah it’s really annoying. Data plans don’t get activated automatically. You will have to turn on and off airplane mode to force a refresh.

What text do you send to 127 to manually activate it cause me self I don taya.

Sometimes the plan wouldn't even activate after restarting until you sub for another plan.

Deicide:
What text do you send to 127 to manually activate it cause me self I don taya.

Sometimes the plan wouldn't even activate after restarting until you sub for another plan.

info

can take 5 to 10 minutes to activate.

I have experienced this too

FEGEITOK:

info

can take 5 to 10 minutes to activate.

I have experienced this too

Ok info to 127 ryt? Cause this has caused me a lot especially when downloading large files from play store

Deicide:
Ok info to 127 ryt? Cause this has caused me a lot especially when downloading large files from play store

I spoke of zoom calls. It also happens if you are doing a download and a data plan is exhausted, even worse if you are downloading a non-resumable file.

Now that you mention it, this terrible behavior also happens if you exhaust the bonus data they give.

Remember that they exhaust bonus data before the main data.

Meaning you have an active plan and yet they lock you out until you switch off and restart or turn airplane mode on and off.

I wonder what whoever let this setup become operational was thinking.

The other solution to this is buy a mega data plan.

N100,000/1000GB = N100/GB
N75,000/675GB = N111.111/GB
N60,000/525GB = N114.29/GB
N50,000/425GB = N 117.65/GB
36,000/300GB = N120/GB
30,000/225GB =N133.33/GB

I went for the first one and they gave me 20000MB (20GB) data bonus valid for 7 days. That validity should have been at least 1 month.

FEGEITOK:
The other solution to this is buy a mega data plan.

N100,000/1000GB = N100/GB
N75,000/675GB = N111.111/GB
N60,000/525GB = N114.29/GB
N50,000/425GB = N 117.65/GB
36,000/300GB = N120/GB
30,000/225GB =N133.33/GB

I went for the first one and they gave me 20000MB (20GB) data bonus valid for 7 days. That validity should have been at least 1 month.

After 9 months my 1TB data plan reduced to 3GB, so today I will renew the 1TB plan and see how long it will last me this time around.

I also got 20000MB (20GB) data bonus valid for 7 days.