Who is A Tele Collection Officer?
A tele-collection officer
Manages recovery of overdue loan
Contact customers daily/weekly and informing them of their overdue loans.
Follow up with customers daily/weekly on previous payment redemption date
Advice customers on the best payment options and negotiating suitable payment plans.
Thoroughly understands assigned portfolio and product
Responds to customer queries and escalating accordingly
Maintains accurate, up-to-date customer account information
Reporting accurate customers feedback daily/weekly.

How to be a good Tele-Collection Officer?
You need to be an active listener
Have good communication skills
Be confidential and have good analytical skills
Be empathetic and persuasive
Pay attention to details

At Mwanga Limited, we train individuals to be agile and collaborate with a team in a fast-paced environment using these skills.
Mwanga Limited helps businesses recover outstanding loans from its customers through ethical means and innovative technology.

To join us today click on the link below and we will be in touch for the next steps.
https://mwanga.seamlesshiring.com/job/view/18

Compensation
Base Pay
Variable Pay & Incentives that can earn you over NGN80,000 monthly
HMO and Pension
Other Benefits