Online reviews from customers have created a new niche in marketing and communication that links the gap between traditional word-of-mouth and a popular form of feedback that can influence consumer’s opinion.

Maybe you are already on board, collecting customer reviews about the level of the service you provide and responding to the valuable feedback of your customers, but let’s take a step back to list some reasons that highlight the importance of getting customer reviews for your business.

1.Better Understand your Customers & Improve Customer Service
Analyzing reviews left by your customers, helps your company/Enterprise understand overall customer satisfaction, as they can provide your business with feedback regarding what your customers truly want.

By using this insightful information as input, you will be able to improve customer service by quickly and efficiently resolving the issues that consumers faced, thereby creating a positive experience for the consumer and keeping your focus on their needs.

2. Credibility & Social Proof
No doubt, we are social beings since the moment we can identify our left from right and we are interested in knowing what other say before we make our buying decisions. Much like we would ask friends and family for recommendations, review sites allow us to do this online with just some clicks.

3. Contend with experience to save difference
Reviews enable new businesses to stand shoulder to shoulder with more established competition, and potentially gain a positive niche in people’s estimation and expectations. Look at it this way…which company would you rather buy from: one with 50 3-star reviews or one with 5 5-star reviews? Voila! You just took the discussion away from the discount and price!

4. Allow Consumers to Have a Voice and Create Customer Loyalty

Consumers that take the time to leave an online review for your business are far more likely to feel a certain loyalty to you and keep coming back. Through the act of leaving a review and establishing a relationship with your business, it allows consumers to feel like they have a voice even behind their mobile and/ or tablet screen and are able to provide feedback in a positive and meaningful way.

5. Improve Rankings
Reviews appear to be the most prominent ranking factor in local search. It helps businesses rank well, even if they have low quality link profiles.

According to [url]SEJ[/url], “pages with reviews which mention a keyword and/or the name of a city, were found to have higher rankings in Google’s local pack. At a high level, having a keyword you are trying to rank for, and a mention of a city you are working to rank in, in reviews has a high correlation with high ranking Google My Business results”.

6. Consumers are Doing your Marketing for You
Positive online business reviews are worth a great deal and can offer your business benefits that a simple marketing campaign can’t. In a nutshell, they are like micro – marketing campaigns that keep working long after the online review has been posted, providing, thus, a constant positive image to potential customers and creating a continual brand awareness that benefits the business for both the short and the long term.

7. Reviews Generate More Reviews
When a business has already received online reviews, it encourages other visitors to leave their own feedback. Just the appearance of several reviews seems to be enough to give new customers the incentive and confidence to submit their own opinion on a particular product or service.

Online customer reviews are here to stay, and the longer you wait to start encouraging them, the more you stand lose. Online customer reviews appear to be a great avenue for grabbing consumer’s attention and increasing sales. The importance of customer reviews is tremendous as they are very helpful to a vast majority of consumers and they are also responsible for securing your online visibility in search rankings. Furthermore, as they increase in importance and more competitors are encouraging customer reviews, your involvement is only going to become even more necessary.
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You can begin your journey of getting online reviews for free, using Givviepoints
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For more in-depth analysis on reviews and it's importance,check this thread

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5 Tips Running A Healthy Business Relationship

Running a healthy business relationship is tough. There are so many pitfalls
1: Don't steer the vision of your company. Be part of someone else's dream
2: Try to not have an agenda
3: You must be transparent
4: Always be supportive of your partner or business associate
5: Don't micromanage people - especially creatives. Let them do their thing
Humor works very well here
CTA: Share more by following for more helpful tips and strategies

Did you know that [industry] businesses have a hard time getting paid on time?

So many online businesses get stuck chasing down their clients for payment — and, believe us, we've been there too. That's why we created Givviepoint's free invoice feature. It allows you to set up automatic reminders so your clients will never forget that they owe you money.

Here's how it works:

1. You open your Givviepoint account and go to the Billing page. If you don't have an account yet, click here to get started!

2. On the left side of the screen, you'll see a list of options. Click the option labeled "Create an Invoice".

3. Enter your client's email address and the amount you're charging them. After you hit submit, our system will automatically generate an invoice and send it to them via email.

4. The system will also send friendly reminders at intervals of your choosing if they don't get back to you right away!

Online businesses need to use the Givviepoint's invoice feature.

1-The invoice is a vital part of your business’s finances, it gives you the ability to track your cash flow.

2-Invoicing helps you track your sales and expenses, as well as organize your income by month, quarter or year.

3-it helps you understand what works and what doesn’t in terms of pricing. This can help you set prices on future projects so that you don't undersell yourself.

4-When it's time to file taxes, invoices are an essential part of documenting your income for the year.

How to start?

Simply download Givviepoints if you haven't or update your app from the Playstore/Appstore.

And start using the feature to get paid by your client

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As you go about your business this week, don't forget that a great product can't sell itself and the most powerful form of marketing is Word-of-mouth

Customer reviews are a great way to boost sales and build trust with your audience.

But in order to get those reviews, you first need to ask for them!

Whenever you have an interaction with a customer, take the time to ask for a review. You can even provide a direct link that will take them right to where they need to go.

Consider sending a follow-up email after the interaction asking for a review too. That way, you’re gently reminding the customer of their experience while they’re still fresh on it.

Once you start getting reviews, don’t forget to showcase them on your website and social media pages!

Customer reviews are a great way to boost sales and build trust with your audience.

But in order to get those reviews, you first need to ask for them!

Whenever you have an interaction with a customer, take the time to ask for a review. You can even provide a direct link that will take them right to where they need to go.

Consider sending a follow-up email after the interaction asking for a review too. That way, you’re gently reminding the customer of their experience while they’re still fresh on it.

Once you start getting reviews, don’t forget to showcase them on your website and social media pages

Let's be honest: marketing is expensive. And SMEs can't always afford the big budgets that their competitors have to play with. It's hard to compete when you're a smaller business.

But the good news is that there are ways you can market your products without breaking the bank! Join our space on 22nd of April, This Friday and learn how to market your products from the industry expert.
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Leaders who underestimate the power that customers’ stories have to influence the prospects who read them will find themselves without customers.

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#Payment delays are a serious problem in the #business world. The longer you wait, the more likely you are to lose your #customers. That's why we created Givviepoints Invoice. It's a simple way to get paid faster and keep your #customers happy.

So what are you waiting for? Get started today with a #free trial of #Givviepoints #Invoice!
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Business is not a competition.

It is a collaboration.

You are working with people and businesses from all over the world. You need to make sure that your business is giving them what they want, doing something different, and being helpful.

A successful business is one that does not just provide a service or product, but one that provides an experience. This means you need to think about how you can make your customers feel like they are part of something bigger than themselves.

Good day, make plans and go through with it.

In everything you do never stop learning. Check out givviepoints to help your business grow