The role of tech has largely been to aggregate the providers and buyers of these services into a big pool such that it could facilitate a seamless exchange process. In that sense, technology is a marketplace and it behooves this marketplace to offer the best quality of service possible not only to retain buyers but more importantly, to guarantee its own integrity and credibility.

But this hasn’t been the case with Rent Small Small, a Nigerian property-technology company that connects people looking for accommodation in Lagos with apartments in a quick time.

Founded in October 2018 by Tunde Balogun, Rent Small Small seeks to provide an easy way for people to access furnished accommodation at an affordable paying arrangement. The startup serves as an intermediary between properties owners and space seekers, within 48 hours.

With the overwhelming stress that goes with house-hunting in Lagos, Rent Small Small promises its users “peace of mind”.

Sadly, what users appear to be getting is anything but peace. According to findings, not only has the startup fallen very short of its promises to its users, its own staff members feel that the company is simply ripping off users. Key sources are Google reviews and exclusive emails sent to the company by aggrieved and embittered (ex) users.

https://technext.ng/2022/03/26/of-infections-unresolved-complaints-and-false-reviews-inside-sources-reveal-rent-small-smalls-disregard-for-customers/

Wow, I almost used them late last year. Island is overrated too.