URGENT RECRUITMENT!

Client: Internet Service Provider
Job Title: Project & Operations Officer
Location: Lagos
Salary: N175, 000 Gross
Minimum of 3 years work experience in the HMO industry

Job Responsibilities:

 Ensuring Project are being implemented as per the process, timelines & budget
 Ensuring timely assignment of duties & responsibilities to the Field Engineers (FE)
 Creating, Planning & Implementing Project Plan and other required documents.
 Coordinating with Upstream providers for Feasibilities, Solutions, Site Access, Provisioning, Release of IP’s and Integration of the links
 Raising & Coordinating for release & approval of Purchase Orders & Material Requests
 Ensuring the links are delivered as per customers Purchase Order & satisfaction.
 Ensuring Sign off of Job Completion Certificate (JCC) from Client within 24 Hours of link delivery
 Submission of Link Budget, Checklists & JCC to Upstream Provider
 Presentation of Project Status to Management
 Maintaining & Analyzing Network Uptime Reports
 Maintaining & Analyzing Client wise Network Reports
 Ensuring Network Database is updated on regular basis
 Vendor Management & Payment Processing
 Inventory Budgeting, Management, Accounting & Verification

Academic Qualification, Skills & Experience

 Minimum Graduate Degree in Science & Technology
 Minimum of 2 - 5 years of experience in a Telecommunication Company or Internet Service Provider and has expert knowledge of Internet Leased Line, Leased Circuits, MPLS, IPLCs, FTTH, FTTX, VoIP, IPTV and Telecommunications Operations.
 Relevant Certification in Project Management
 Proficient in Microsoft Office and expert in MS Excel & MS PowerPoint
 Proficient in Network Management (like PRTG, Whatsup Gold) and CRM Tools
 Internet Bandwidth & Leased Circuits
 Smart Solutions & Internet of Things (IoT)
 Internet Broadband
 FTTX
 Revenue Growth vis a vis Project Implementation
 Network Uptime
 Fault Management
 Total Number of Tickets & Tickets per Customer
 First Call Resolution (FCR)
 Profitability over Time

Please share cv with anu.olutomi@globalprofilers.com if interested and suitable