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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Vacancy For Customer Service Representative In Lekki Phase1 (1008 Views)
Vacancy For Customer Service Representative In Lekki Phase1 / Vacant Job For Transaction Service Representative In A Reputable Financial Firm / Job Vacancy For Client Representative In Port Harcourt (2) (3) (4)
Vacancy For Customer Service Representative In Lekki Phase1 by Sleekcareers(m): 1:56pm On Aug 26, 2022 |
COMPANY NAME: SOFTHILLS MEDIA JOB LOCATION: LEKKI, LAGOS STATE Job Description An ICT company in Lagos is looking for a Customer Service Representative who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Responsibilities Customer Service Responsibilities list: 1. Manage large amounts of incoming phone calls 2. Generate sales leads 3. Identify and assess customers’ needs to achieve satisfaction 4. Build sustainable relationships and trust with customer accounts through open and interactive communication 5. Provide accurate, valid and complete information by using the right methods/tools 6. Meet personal/customer service team sales targets and call handling quotas 7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution 8. Keep records of customer interactions, process customer accounts and file documents 9. Follow communication procedures, guidelines and policies 10. Take the extra mile to engage customers Requirements 1. Proven customer support experience or experience as a Client Service Representative 2. Track record of over-achieving quota 3. Strong phone contact handling skills and active listening 4. Familiarity with CRM systems and practices 5. Customer orientation and ability to adapt/respond to different types of characters 6. Excellent communication and presentation skills 7. Ability to multi-task, prioritize, and manage time effectively MODE OF APPLICATION Interested applicant should forward their names, qualification, post applying for and their CV/resume to (sleekcareers.ng@gmail.com). 2 Likes 1 Share |
Re: Vacancy For Customer Service Representative In Lekki Phase1 by Sleekcareers(m): 2:27pm On Aug 29, 2022 |
Offer still valid for interested applicants… Apply Now.. |
Re: Vacancy For Customer Service Representative In Lekki Phase1 by 1billionman: 3:10pm On Aug 29, 2022 |
please what's the pay |
Re: Vacancy For Customer Service Representative In Lekki Phase1 by Sleekcareers(m): 10:55am On Aug 30, 2022 |
Offer still valid for interested applicants… Apply Now... |
Re: Vacancy For Customer Service Representative In Lekki Phase1 by 1billionman: 12:05pm On Aug 30, 2022 |
application sent |
Re: Vacancy For Customer Service Representative In Lekki Phase1 by Sleekcareers(m): 10:49am On Aug 31, 2022 |
Offer still valid for interested applicants… Apply Now.... |
Re: Vacancy For Customer Service Representative In Lekki Phase1 by Sleekcareers(m): 9:36am On Sep 02, 2022 |
Offer still valid for interested applicants.... Apply Now.... |
Re: Vacancy For Customer Service Representative In Lekki Phase1 by Sleekcareers(m): 11:13am On Sep 05, 2022 |
Offer still valid for interested applicants.... Apply Now.... |
Re: Vacancy For Customer Service Representative In Lekki Phase1 by 1billionman: 1:51pm On Sep 05, 2022 |
I've sent you a text message or please kindly reach out to me on 08101132009 am really interested |
Re: Vacancy For Customer Service Representative In Lekki Phase1 by 1billionman: 1:58pm On Sep 05, 2022 |
perhaps you can drop any means of contact to reach you |
Re: Vacancy For Customer Service Representative In Lekki Phase1 by Sleekcareers(m): 2:52pm On Sep 06, 2022 |
Offer still valid for interested applicants.... Apply Now.. |
Re: Vacancy For Customer Service Representative In Lekki Phase1 by Sleekcareers(m): 4:48pm On Sep 08, 2022 |
Offer still valid for interested applicants.... Apply Now. |
Re: Vacancy For Customer Service Representative In Lekki Phase1 by Lovalovaphunmz(f): 12:11pm On Sep 10, 2022 |
Application sent. |
Re: Vacancy For Customer Service Representative In Lekki Phase1 by josephevergreen(m): 3:11pm On Sep 10, 2022 |
Interested 07040313049 |
(1) (Reply)
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