Department: Network & Infrastructure
Job Role: IT Support
Company: Verify Me NG
Location: Benin, Edo State

IT SUPPORT JOB DESCRIPTION

IT Support Duties and Responsibilities
• Install and configure software on computer and android- systems.
• Troubleshoot and resolve issues with software or hardware.
• Walk colleagues or clients through steps to help them resolve their technical problems.
• Maintain procedures and reports that provide technical support to the entire organization.
• Analyze records and logs to spot underlying trends and potential issues.
• Support the implementation of new solutions or applications.
• Establish accounts for new users and assist with password or login problems.
• Responding in a timely manner to service issues and requests

IT Support Requirements and Qualifications
• Associate’s or bachelor’s degree in computer science or a related field.
• 1+ years of experience in a technical support role.
• Certifications are preferred, but not required.
• Working knowledge and expertise with a variety of software, hardware, and applications, networks, printers and scanners.
• Working knowledge of a Windows server environment.
• Willingness to solve complicated problems and see projects through to completion.
• Analytical skills to study problems and records and identify solutions.
• Team-oriented attitude to help other colleagues and departments with technical problems.
• Strong interpersonal communication and relationship-building skills.
• Ability to manage time and effectively prioritize numerous projects at one time.

If Qualified, send your Cv to jobs@verifyme.ng

Just apply