MTN has been in the habit of scamming nigerians for a long time and I have always been a regular victim.Just last month I subscribed to the 5k plan and even though my sim was eligible for double data,I was not given.After 3 weeks of constant complaints and postponing,their twitter customer care had the boldness to tell me i wasn't given because I included pulse points in the subscription payment.I let that go
Then fast forward to this month,I was given a data4me offer of 60gb for 5k.I decided to subscribe to it and after subscription,I was only given 40gb,luckily for me I managed to screenrecord the whole process(cause I know who I am dealing with).I have contacted their customer care hours ago and they are still giving me the regular bull.s**t,"Your complaints have been forwarded to the technical department".Now in my experience of over 10years using mtn,never has any issue forwarded to the technical department ever recieved resolution
Now,for how long are we going to allow this people to go away with their fraudulent ways,these are just my experiences in the space of a month,I have several others,below are screenshots attached

I thought 5k was 40gb
Yes companies are conning people in these times

Really

Report them to NCC

yinkeys:
I thought 5k was 40gb
Yes companies are conning people in these times

I think this is a new offer,I has sworn never to subscribe to their network again after scamming me like 5times until I saw the offer and thought it would serve a compensation

snitchbitch:
Report them to NCC

I did,NCC is yet to reply

yinkeys:
I thought 5k was 40gb
Yes companies are conning people in these times

5k is now 20gb ooo and this will not even reach end of the month before it finished self.

olasaad:


5k is now 20gb ooo and this will not even reach end of the month before it finished self.

It’s a double data bonus offer
Available to selected sims
Just keep using the highest offer available on data4me *121#

yinkeys:

It’s a double data bonus offer
Available to selected sims

Before it was usually 3500 for 24gb but now MTN they look for money

DSHADOWWALKER:



I did,NCC is yet to reply

call 622

Even to play online games with MTN is a problem. Anytime I sub my MTN I always regret it.

odysey:
call 622

Thanks I have after trying to reason with the clowns they have as customer care reps,some were even telling me i subscribed to another plan despite showing them video in HD showing the whole process