dexteer555:


Wrong analysis... 18Mbps not 18MBps... FiberOne or IPNX will not give you MBps..

Yes you're right
That was a typo.
My point still stands.

Check the review videos above. You will see the router there. Or just google for it.

jom28gy:
can I see how the router is?

@myspace, does the equipment comes with any few days or weeks usage before subscription payment ?

myspace:
Unreliable internet has always been an issue for me in Lagos. The best Internet Service Providers use Fibre Optics but have very limited coverage areas. So when I heard Starlink would be rolling out their Low Orbit internet service in Africa, It Immediately piqued my Interest.

I made a preorder for the service in May of 2021 with a refundable deposit of $99. I did this due to the projected rollout of the service by the end of 2021. I did not get any update from Starlink until early december of 2022. I was told to pay up a balance of $501 so my exquipment would be shipped.

8 days after making full payment, my Starlink Equipment was delivered to me by DHL. It is a plug and play device that is easy to install by following very simple steps on the manual. I mounted the dish on my compound, at a postion with good sky visibility and the device connected to an available Satellite within a few minutes.

My Internet experience is now the best I have ever had it, here in Nigeria.

Total cost of Equipment $600
Monthly Subscription for Unlimited Internet $43


God Bless Elon Musk
God Bless SpaceX/Starlink
God Bless Nigeria



https://www.youtube.com/watch?v=orUl06DfAjw

confluence:
@myspace, does the equipment comes with any few days or weeks usage before subscription payment ?

For my order, Starlink included 14 days free Internet that started counting from the day equipment was shipped. I got equipment 3 days after shipment so that translated to 11 free days.

Thanks, just got a call now from dhl , picked up the equipment now

myspace:


For my order, Starlink included 14 days free Internet that started counting from the day equipment was shipped. I got equipment 3 days after shipment so that translated to 11 free days.

confluence:
Thanks, just got a call now from dhl , picked up the equipment now

How long did the delivery take from the time it was shipped?

I think equipment are already in dhl warehouse, once payment is complete they do shipment within 3 days

dustmalik:

How long did the delivery take from the time it was shipped?

confluence:
I think equipment are already in dhl warehouse, once payment is complete they do shipment within 3 days

I see. I placed the order on Saturday, but the status is still 'Preparing Shipment'.

You will get It soon

dustmalik:

I see. I placed the order on Saturday, but the status is still 'Preparing Shipment'.

dustmalik:

How long did the delivery take from the time it was shipped?

Approximately, two weeks.

confluence:
You will get It soon

👍

Ournolly:

Approximately, two weeks.

Have you received yours?

My Starlink arrived today but couldn't use it. It refuses to connect. Showing Offline. The error message is
"Unexpected Location
Please use your Starlink at its registered address"

Am using it at my shipping address. How can I get help please?

dustmalik:

Have you received yours?

No, still preparing shipment.

Ayodeb:
My Starlink arrived today but couldn't use it. It refuses to connect. Showing Offline. The error message is
"Unexpected Location
Please use your Starlink at its registered address"

Am using it at my shipping address. How can I get help please?

Try to email the support about the issue, stating the error message.

Any one that have information about the SpaceX office here in Lagos.
You contact on whatsapp number 08055076837
I will really appreciate it.
Thanks

lawrence732:
Any one that have information about the SpaceX office here in Lagos.
You contact on whatsapp number 08055076837
I will really appreciate it.
Thanks

We are all eagerly waiting for this
Nothing like that yet

I googled your error, and found this thread. You may need to do some tweaking with your location coordinates.

https://www.reddit.com/r/Starlink_Support/comments/uz7his/starlink_says_unexpected_location_but_its_not/

Ayodeb:
My Starlink arrived today but couldn't use it. It refuses to connect. Showing Offline. The error message is
"Unexpected Location
Please use your Starlink at its registered address"

Am using it at my shipping address. How can I get help please?

airsaylongcome:


Monthly cumulative

That is not true.

Olabukola11:
That is not true.

Lol! Let’s not drag this abeg. It’s a marketing gimmick that has turned out very successful. No telco, I repeat NO TELCO gives unlimited call hours. It’s all capped

this matter no concern me due to my wallet right now.

airsaylongcome:


Lol! Let’s not drag this abeg. It’s a marketing gimmick that has turned out very successful. No telco, I repeat NO TELCO gives unlimited call hours. It’s all capped

You are very correct two companies that I know say it’s unlimited because they don’t expect you to finish 4000 minutes a month

Starlink is great only if it works!

I know people are getting 100+ mps, 30 mps down is my average.

annass227:
I know people are getting 100+ mps, 30 mps down is my average.

Use Speedtest.net app by Ookla, see if the result is any different. Also, check for obstruction, I suspect there's a lot of obstruction where your dish is placed.

Lastly, split the 2.4ghz and 5ghz channels, and use the faster 5ghz

dustmalik:

Use Speedtest.net app by Ookla, see if the result is any different. Also, check for obstruction, I suspect there's a lot of obstruction where your dish is placed.

Lastly, split the 2.4ghz and 5ghz channels, and use the faster 5ghz

Yup, most likely didn't position it well. Would be nice to see screenshots of the visibility data

annass227:
Starlink is great only if it works!

Your infinix is connected via 2.4ghz WiFi. You can never get high speed. Connect to 5ghz and see how you'll jump to 150+

Starlink Internet is good only if it works.

annass227:
Starlink Internet is good only if it works.

Do. You have obstructions near your location?

purplekayc:



Do. You have obstructions near your location?

No there is no obstructions

There consultation is in development stage, so service will get better as more satellite come online.

The service is great, if it works. But from my experience they don't have good customer support. That said, if the service or any of the hardware get issues, know that you're on your own. It take more than a week before support reply to my issues.


1- there support is a bot, take longer before you get human intervention.

2- there consultation is getting better.

3- the app make always State the state of your service Offline, Online, Searching, Obstructed with more information in the statistics section of the app.

4 - I did enjoy the service, while the service is better than anything I have tried, I don't get the promise speed and latency. ( I have to wait for more satellite to get to their orbit, so that my area will be served better) at least that's what the bot told me.

annass227:

No there is no obstructions

If you are having unique challenges, and you are 100% sure that you have tried everything possible and done everything correctly, it's possible that your unit or cable is faulty. You need to contact Starlink as soon as possible and lay your complaint. If I were you, I would request for a replacement.

dustmalik:

If you are having unique challenges, and you are 100% sure that you have tried everything possible and done everything correctly, it's possible that your unit or cable is faulty. You need to contact Starlink as soon as possible and lay your complaint. If I were you, I would request for a replacement.

Even the AMERICANS paying 110$ per month don't get proper customer support, so they don't care, take it or leave it's up to you. That is there way of running the business.

The service is great there customer support is bad