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Nairaland Forum / Nairaland / General / Business / Business To Business / Customer Success - How To Guage If The Customers To What They Bargained For (102 Views)
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Customer Success - How To Guage If The Customers To What They Bargained For by TavershimaAyede(m): 1:26pm On Jan 18, 2023 |
You also want to be sure customers got what they bargained for. Ineffective products or inadequate services lead to customer attrition. If they leave then there's no repeat business or referrals either. How to figure this out? Have conversations with them over phone, email, etc. |
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