The retail IT systems is very dynamic and includes difficult-to-use application that looks after different functions at the front-end such as POS, social media, mobile and back-end like product management, inventory, delivery cycles and service as well. With time, customers are also evolving. Now, customer demands require retail companies to continuously provide and deploy new features and services.

For doing that, software testing became important to make sure nothing that is lost or broken goes to production. To work on a large area within short time, just doing software testing would not be sufficient, automation testing needs to come into play. With automation testing, retail companies can protect the merits of digital transformation along with handling the risks.

• Quick feedback on the build:

Automation testing, when utilized properly to initiate a regression suite and run on the test environment, will provide quick feedback on the code, helping to make the right decision for the production code deployment.

• Improve the coverage of omnichannel apps:

Rather than being good in reference to consumer involvement, the application’s omnichannel availability is very challenging to test within a short time because of an array of screen sizes, platforms, and OS combinations. Mixing automation testing with emulators provides a way to decrease quality risk while quickly validating application behaviour around multiple platforms.

• Heterogeneous environment:

Retail platforms consists of sub-systems and comprise systems, including payment gateways, user interfaces, data warehouses, third-party APIs, middleware, reporting tools, and many more. Testing these systems is very challenging yet essential to make sure the method is uninterrupted. Automated testing provides major coverage and delivers a perspective on end-to-end use scenarios.

• Smart Automation Testing:

The speed, effectiveness, and quality of risk mitigation and the achievement of business objectives have improved all thanks to AI/ML-enabled automation testing. If GUI web elements on the screen change, self-healing frameworks can improve the test scripts, which decreases the effort needed for script maintenance.