A vanilla gift card is a digital asset that contains a specific amount of money. And it is a always prevalent payment. While sometimes you may receive error messages from Vanilla, which usually means there is something wrong with your gift card, don’t worry, this article will provide some different types of errors and possible solutions to help you fix the Vanilla gift card problems.

Why does the Vanilla gift card say error
Here are some common reasons you can refer to: unactivated gift card, insufficient balance, technical issues, gift card is damaged, using the card in the invalid regions

Different Errors and Solutions to Fix Vanilla Gift Card
Gift Card is yet to be activated
Before using a bank-issued card, it must be activated.So you need to activate your card before using it.To activate your card, follow the instructions on the back of your prepaid card to activate your card. Or visit the website to activate your card.

Insufficient balance
This situation always happens. If the card may not have enough money to cover the purchase, the payment will be declined, so make sure the card have sufficient balance for checking out.

Unable to check the balance
This is always happen when you probably input the wrong code or your gift card is not activated. So you need to recheck and input your code again, if it doesn’t work, as the cashier to help you activate the card.



Use the card in the invalid regions
Generally the vanilla gift card should be used in the regions that the Visa card aacpted, while in some places such as restaurants, spas, salons,etc, you may need to pay more 20% fees in the subtotal cost. When this situation happens, you can seek for other payment methods.

Technical issues
While there are several possible reasons for technical issues, such as the supplier’ s serve crashed, the card is not working suddenly, the card has been lost or stolen.

You can ask the cashier to try the transaction again, or try another card.

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