Customer Service & Operations Support Executive

Our client is a newly licensed Sports betting and Gaming Company.
We are looking for a Customer Service & Operations Support Executive
with experience in the the betting and Gaming industry. Core responsibilities include

Manage Calls, Emails and chats for customers and users and technical partners.
Monitor customer activity and performance, leverage data analytics and reporting to increase usage and adoption.
Review customer complaints and concerns and seek to improve the overall customer experience.
Support Platform Operations and Engagement with Technical Partners

key Qualifications:

Bsc/OND/HND degree in any related area
Experience working in the sport betting industry will be an advantage
Excellent communication skills

Salary: 75,000 Monthly
Location: Yaba, Lagos

Send CV to idencapital@gmail.com