PalmPay may collect below personal data from you:

A - Customer information
To use the financial services in our APP, you must provide customer information via our registration, account upgrade or profile forms as per relevant regulatory requirements.
This information includes, but it is not limited to:
- Full name, e-mail address and phone number, PalmPay PIN, address, whether you are male or female, date of birth.
- For some services we may also collect Bank Verification Number (BVN), ID, documentation information and photograph (where applicable)
Your Phone Number information will be uploaded to https://ng-m.palmpay.app

B - Device information
The following information may be collected from you automatically when you use the PalmPay mobile app, but it is not limited to:
- Details of your handset/device, unique device identifiers (IMEI or serial number), information about the SIM card, mobile network, operating system and browser settings.
We use this information to protect our customers from service-related crime, enhance the services we offer and to help us understand how people use the Service.

C - Location information
Certain PalmPay features may require location information from your device's GPS. With your consent this information will be collected for these services. You will be required to grant consent. Turning off location services may render some services unavailable.

D - Analytics
We may use in-app analytics technologies, like Google Analytics, to help improve and simplify the overall app, design and service. These tools track aggregated information about in app usage, provide performance measurements and allow better reporting on application failures.
We record when you install or uninstall PalmPay to help us track who is using the Service.
In respect of Customer information or information that enables us to identify you personally (“Personal Information”). We have provided that following table to further outline the data that we collect:
Category of Personal Data collected
What this means

Identity Data
First name, surname, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender, selfie picture, identification document number, copies of ID documents or other forms of identification.

Contact Data
Your home address, work address, billing address, email address and telephone numbers.

Online Presence Data
Links to your public account pages at social media websites, links to personal websites, and other online materials related to you.

Financial Data
Your bank account and payment card details, statements about your wealth and financial situation.

Transaction Data
Any details about payments to and from you and other details of subscriptions and services you have purchased from us. Data in respect of your transactions with third parties (including your credit history).

Content Data
Any content you post to the Services not already included in another category, including without limitation, your profiles, questions, preference settings, answers, messages, comments, and other contributions on the Services, and metadata about them (such as when you posted them) ("Content".
Marketing and Communications Data
Your preferences in receiving marketing from us and our third parties and your communication preferences. If you correspond with us by email or messaging through the Services, we may retain the content of such messages and our responses.

Behavioral Data
Inferred or assumed information relating to your behavior and interests, based on your online activity. This is most often collated and grouped into "segments".

Technical Data
Security credentials (username and PIN/password) Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this application or website or use our services.
This personal data will be used to assist us in delivering the service that you signed up for; allow us to understand how services are being used by you; protect you and your account; improve our services and communicate new services and offers to you.

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