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Nairaland Forum / Science/Technology / Phones / Unable To Re-register On Whatsapp (2011 Views)
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Unable To Re-register On Whatsapp by Juditech: 10:48am On Jun 24, 2023 |
So for the past two weeks, I have been having issues with my WhatsApp account. I recently discovered that this is actually a rare case and it happens on iPhones as well. Here's my own experience: My WhatsApp business number was banned, so I appealed and it was eventually unbanned. However, since then, whenever I try to re-register, I receive a message saying "You need to use the official WhatsApp for this account." Don't get me wrong, I have never used "unofficial" whatsapp for my business before. But there is more to this..... keep reading 👇 Just to make sure, I formatted my two Samsung phones to see if the error would go away, but it did not. Despite my dislike for iPhones, I even tried using one to see if it would work, but I still received the same error message. I was shocked, asking myself, "Even an iPhone?" 😮💔 In an attempt to find a solution, I got a new sim card and registered my WhatsApp business using the same business name. However, it got banned again! I appealed once more and was unbanned, but I still received the same message about needing the official WhatsApp. I have noticed that there is a trending "Official Business Account" (OBA), which needs to be verified through API or something similar. I am now wondering if my business name needs to go through this process before I can use WhatsApp. Maybe only an OBA can allow me to send the bulk messages I was using for my business, which I initially thought got me banned. I checked my business Facebook account and saw that my WhatsApp number was approved, but I deleted everything because I am unsure where this problem is coming from. 😥 At this point, I am not even sure if I should ask if anyone else is experiencing the same issue because there doesn't seem to be a solution online. It feels like a rare case! However, I will still ask: is anyone else facing this problem? I need help because I have a lot of important contacts that I cannot afford to lose, and I cannot start a new WhatsApp business name. It seems that if I use another number for the same business name, I will encounter the same issue. If anyone knows of any potential solutions, please kindly provide them. 🙏 Note: I want to clarify that I have never used an "Unofficial WhatsApp" for my business.
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Re: Unable To Re-register On Whatsapp by Adewale1603(m): 11:46am On Jun 24, 2023 |
There's nothing like unofficial WhatsApp in the first place. You've verification issues. |
Re: Unable To Re-register On Whatsapp by Juditech: 12:14pm On Jun 24, 2023 |
Adewale1603: I am confused. Verification issues from where? |
Re: Unable To Re-register On Whatsapp by Adewale1603(m): 12:21pm On Jun 24, 2023 |
Juditech:from the WhatsApp team. You have to contact them |
Re: Unable To Re-register On Whatsapp by Juditech: 12:22pm On Jun 24, 2023 |
Adewale1603: There is nothing that I have not done. To the extent I have to contact Meta. They even called me on that same line to make sure it's going through. All I get is a random bot reply from WhatsApp. 1 Like |
Re: Unable To Re-register On Whatsapp by Adewale1603(m): 12:31pm On Jun 24, 2023 |
Juditech:you'll keep contacting them, they're the ones that can fix the issues. Or you completely change to another phone number entirely and register for another WhatsApp business account, which I don't think you might want to do, due to your former WhatsApp contact and buisness name |
Re: Unable To Re-register On Whatsapp by Juditech: 12:34pm On Jun 24, 2023 |
Adewale1603: Honestly the business name is my problem. I can't afford to loose that engagement with the business name. But I will keep contacting them. It baffles me how I get same response. I don't think whatsapp has a human support. It's really crazy. Thanks for your concern |
Re: Unable To Re-register On Whatsapp by Deli999: 5:57am On Aug 18, 2023 |
It's the same thing here. The same bot like response I receive |
Re: Unable To Re-register On Whatsapp by Juditech: 2:18pm On Aug 24, 2023 |
Deli999: Leave it for 1 month. Don't do anything. They will open it. Mine is working now |
Re: Unable To Re-register On Whatsapp by gadgetroniqx(m): 7:09pm On Jan 25 |
Juditech: How long did your take to be released.. did it take up to 1 month? Omo cause that 1 month too much And does trying it everyday affect it? |
Re: Unable To Re-register On Whatsapp by Juditech: 1:09pm On Mar 22 |
I guess it's working now gadgetroniqx: |
Re: Unable To Re-register On Whatsapp by Officialwarz: 10:25pm On Jul 08 |
Hi there, I understand you're looking for a WhatsApp number. However, I don't prefer sharing it publicly. If you need to contact me, please reach out to me on Telegram instead. My username there is @ ImB3ny. Feel free to message me, and I'll be happy to assist you further. I have all country numbers available for all services |
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