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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Hiring!!! Customer Service Representative At Helpbulb (540 Views)
We Are Hiring : Customer Service & Administrative Assistant. / Graduate Customer Service Representative At Datapex Drifty Technologies Limited / Field Service Representative At Schneider Electric (2) (3) (4)
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Hiring!!! Customer Service Representative At Helpbulb by Dollytee007(m): 11:11am On Jul 06, 2023 |
We’re looking for customer support representatives who are interested in working within the e-commerce space and also are energetic, love helping clients, and working with popular brands that align with their interests. About the role We are looking for native English customer service representatives to handle support for tickets of all tiers for our clients Some clients may require phone support and the ability to provide excellent customer service over the phone is a huge plus You will work within client’s platforms that include ticketing systems like Kustomer, Gorgias, and Zendesk which we will provide training (Experience preferred but not required) You will work to answer customer service tickets in a timely fashion but not sacrifice quality Some basic administrative tasks may be required depending on the client Reliable internet required What we look for Excellent English is required and tested with writing samples that may also be shared with the client Some experience in customer-facing roles (not required to be customer service specifically) Interest in the e-commerce space Ability to answer multiple inquiries across various channels such as email, Instagram, live chat, etc.. Attention to detail is required Ability to relate with people and be empathetic Able to remain calm in the chance that a customer is disgruntled and unhappy You can read more about the job requirement and specifications by clicking the apply button below:https://naijaschools.ng/job/customer-service…sensitive-remote/ |
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