MTN Frauds

This is illegal and need to be addressed. Early this morning, I recharged my line with N3,400 with a previous balance of N61 totalled N3,461, the line was on BetaTalk. Immediately after the recharge, I tried to use their Share and Sell to transfer airtime to my other line but got the popup that "Betatalk and Trutalk are not allowed to use the services", so I had to migrate to Pulse which charged me more than N100.

The migration was successful, I clicked on the share airtime and keyed in the amount, but it popup again with low balance and got scared what might be going on. I called their customer care to finetune what was going on. The lady said it was because I recharged the money while I was on Betatalk plan. I got angry because, even recharging while betal talk plan does not served any benefits to me because I have not used the bonus neither do I even plan to do that, also, when I migrated to pulse, they charged me for the migration.

She said, I would need to migrate back to BETA TALK Plan for me to be able to use my money, that your main balance in Beta talk won't be migrated to any other plans and migrating back to that betatalk again will still cost another charges.
NCC should look at this frauds going on right now in MTN. This wasn't their terms and condition and before, if you migrate to any plan, all your main balance will be migrated but only the bonus will be gone. Now, they held my N3,351 because they have charged me over N100 for migration and still not allowing me to use my money until I load another money again to migrate. MTN must go.

Please share this and move to front page for maximum consideration.

olumided:
MTN Frauds

This is illegal and need to be addressed. Early this morning, I recharged my line with N3,400 with a previous balance of N61 totalled N3,461, the line was on BetaTalk. Immediately after the recharge, I tried to use their Share and Sell to transfer airtime to my other line but got the popup that "Betatalk and Trutalk are not allowed to use the services", so I had to migrate to Pulse which charged me more than N100.

The migration was successful, I clicked on the share airtime and keyed in the amount, but it popup again with low balance and got scared what might be going on. I called their customer care to finetune what was going on. The lady said it was because I recharged the money while I was on Betatalk plan. I got angry because, even recharging while betal talk plan does not served any benefits to me because I have not used the bonus neither do I even plan to do that, also, when I migrated to pulse, they charged me for the migration.

She said, I would need to migrate back to BETA TALK Plan for me to be able to use my money, that your main balance in Beta talk won't be migrated to any other plans and migrating back to that betatalk again will still cost another charges.
NCC should look at this frauds going on right now in MTN. This wasn't their terms and condition and before, if you migrate to any plan, all your main balance will be migrated but only the bonus will be gone. Now, they held my N3,351 because they have charged me over N100 for migration and still not allowing me to use my money until I load another money again to migrate. MTN must go.

Please share this and move to front page for maximum consideration.

Reach out to ATCIS for justice to your case .....if possible join the whatsapp group and get your case resoved...

Nigerians have been undergoing ill-treatment by MTN mostly since the inception of Mobile line service in the country.


Wittyness

olumided:
MTN Frauds

This is illegal and need to be addressed. Early this morning, I recharged my line with N3,400 with a previous balance of N61 totalled N3,461, the line was on BetaTalk. Immediately after the recharge, I tried to use their Share and Sell to transfer airtime to my other line but got the popup that "Betatalk and Trutalk are not allowed to use the services", so I had to migrate to Pulse which charged me more than N100.

The migration was successful, I clicked on the share airtime and keyed in the amount, but it popup again with low balance and got scared what might be going on. I called their customer care to finetune what was going on. The lady said it was because I recharged the money while I was on Betatalk plan. I got angry because, even recharging while betal talk plan does not served any benefits to me because I have not used the bonus neither do I even plan to do that, also, when I migrated to pulse, they charged me for the migration.

She said, I would need to migrate back to BETA TALK Plan for me to be able to use my money, that your main balance in Beta talk won't be migrated to any other plans and migrating back to that betatalk again will still cost another charges.
NCC should look at this frauds going on right now in MTN. This wasn't their terms and condition and before, if you migrate to any plan, all your main balance will be migrated but only the bonus will be gone. Now, they held my N3,351 because they have charged me over N100 for migration and still not allowing me to use my money until I load another money again to migrate. MTN must go.

Please share this and move to front page for maximum consideration.

You wan do yahoo yahoo for mtn abi
Barawo