Tomato maker Erisco Foods Ltd. has refused to back down from its controversial decision to go after a customer over an unfavourable review of its product, vowing to sue for N5 billion if she failed to apologise publicly.

Founder and chief executive Eric Umeofia said Chioma Egodi Jnr apologised to the company in writing before she was released from a police detention instigated by the firm.

He said the customer agreed to post the apology online but has yet to do so days after her release.

“People should go and read what she posted to show you that she is determined to kill us. So why must I leave her?” he said during an interview with Arise TV on Thursday.

Asked how much his company would be suing for, Mr Umeofia said “N5 billion.”

“I have credit lines of $15 million from two customers and now it is suspended. From China. Because they say I’m not likely to pay them the credit if they give me,” he said.

“She signed the apology letter and she has
https://pluboard.com/2023/09/28/consumer/erisco-doubles-down-threatens-customer-over-tomato-review/