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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Vacancy For Customer Service Representative In Lekki Phase 1 (598 Views)
Vacant Job For Transaction Service Representative In A Reputable Financial Firm / Job Vacancy For Client Representative In Port Harcourt / Recruitment For Customer Service Representatives. Pay Is 150k. (2) (3) (4)
Vacancy For Customer Service Representative In Lekki Phase 1 by Sleekcareers(m): 9:40am On Oct 09, 2023 |
JOB LOCATION: LEKKI, LAGOS STATE Job Description An Ecommerce company in Lagos is looking for a Customer Service Representative who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Responsibilities Customer Service Responsibilities list: 1. Manage large amounts of incoming phone calls 2. Generate sales leads 3. Identify and assess customers’ needs to achieve satisfaction 4. Build sustainable relationships and trust with customer accounts through open and interactive communication 5. Provide accurate, valid and complete information by using the right methods/tools 6. Meet personal/customer service team sales targets and call handling quotas 7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution 8. Keep records of customer interactions, process customer accounts and file documents 9. Follow communication procedures, guidelines and policies 10. Take the extra mile to engage customers Requirements 1. Proven customer support experience or experience as a Client Service Representative 2. Track record of over-achieving quota 3. Strong phone contact handling skills and active listening 4. Familiarity with CRM systems and practices 5. Customer orientation and ability to adapt/respond to different types of characters 6. Excellent communication and presentation skills 7. Ability to multi-task, prioritize, and manage time effectively MODE OF APPLICATION Interested applicant should forward their their CV/resume to (sleekcareers.ng@gmail.com) Kindly use the post you're applying for as the Title. (Modify) (Quote) (Report) (Share) |
Re: Vacancy For Customer Service Representative In Lekki Phase 1 by Sleekcareers(m): 9:50am On Oct 10, 2023 |
This Vacancy is still open.. |
Re: Vacancy For Customer Service Representative In Lekki Phase 1 by Sleekcareers(m): 8:57am On Oct 11, 2023 |
This vacancy is still open... |
Re: Vacancy For Customer Service Representative In Lekki Phase 1 by Sleekcareers(m): 9:33am On Oct 12, 2023 |
This Vacancy is still open. |
Re: Vacancy For Customer Service Representative In Lekki Phase 1 by Sleekcareers(m): 11:01am On Oct 13, 2023 |
This vacancy is still open... |
Re: Vacancy For Customer Service Representative In Lekki Phase 1 by asakeaina: 5:51pm On Oct 13, 2023 |
How much is the pay? |
Re: Vacancy For Customer Service Representative In Lekki Phase 1 by Forbesdeal(m): 8:04am On Oct 15, 2023 |
Where in lekki and let know the pay |
Re: Vacancy For Customer Service Representative In Lekki Phase 1 by Sleekcareers(m): 9:25am On Oct 16, 2023 |
This vacancy is still open. |
Re: Vacancy For Customer Service Representative In Lekki Phase 1 by Sleekcareers(m): 9:55am On Oct 17, 2023 |
This vacancy is still open.. |
Re: Vacancy For Customer Service Representative In Lekki Phase 1 by Xclusivegrin007(m): 9:59am On Oct 17, 2023 |
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(1) (Reply)
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