Job Title: Team Lead, E-Business
Location: Lagos Mainland

Responsibilities
* Increase the profitability of e-business by achieving e-business budget
* Manage and oversee project implementation within budget and set time frames
* Develop operating manuals and procedures for e-products operations
* Develop strategies to increase the bank’s market share by growing the number of active users of e-business solutions.
* Manage each channel as a business, focusing on service delivery income streams and costs Manages all self-service channels, including websites, applications, software’s etc.
* Develop and oversee the electronic promotions, advertisements, and campaigns of the bank
* Enhance and upgrade existing e-products and services
* Supervise the card and mobile money operations of the bank
* Ensure customers’ disputes or claims regarding e-channel transactions are resolved within TATs
* Ensure reconciliation of ledgers and settlement of transactions
* Ensures fees due to the bank are received from third parties as and when due
* Provides user support for the core banking and alternative banking channels
* Administration and support of e-business solutions
* Develop and implement self-service products to expand customer base across a wide geographical reach
* Implement security measures to protect systems and infrastructure
* Organize and schedule upgrades and maintenance
* Set up user accounts, permissions and passwords
* Responsible for establishing, monitoring and managing service level agreements with service providers
* Manage relationships with third-party service providers
* Report all suspicious or fraudulent activities to Compliance.
* Flexibility to carry out any other task as requested by Management

Requirements
* HND/BSc in IT or Computer Science
* IT professional certification or qualification (CCNA, CISA e.t.c) isan added advantage
* Evidence of completion or exemption from NYSC
* Evidence of completion of the Microfinance Certification Program
* Minimum of five (5) years’ experience in IT and or e-commerce in a bank
* Channel Management
* E-Banking Business Savvy
* Business Acumen
* Product Development
* Ability to multi task and meet tight deadlines
* Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
* Strong strategy and implementation skills
* Proficient in the use of MS Office Suite


Interested and qualified candidates should send their CVs to recruitment@personaltrustmfb.com using the job title as the subject of the email.