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Call Center Solution In Abuja Nigeria Call us or Whatsapp 07000700111 by AvayaNigeria: 1:56pm On Dec 14, 2023 |
Call Center Solution 1. VIRTUAL PBX HOSTING: It's Interactive Voice Response, called IVR, by using this service, you will instantly upgrade from an outdated business to a technologically savvy company of the modern world. 2. DEDICATED CALL CENTER SOLUTION This is a solution where you own your server, it could be a cloud hosting server or on-premises hosting. you benefit of. The below are the advantage of the dedicated Call Center Solution Using the dedicated Call Center Solution will help keep track of every agent productivity. Supervisors will be able to barge into agents calls and listen to their communication with the customer. Using the dedicated call center solution can help group agents according to their language skills. Example: Yoruba calls can be routed to Yoruba speakers etc. Call evaluation and reporting are easily achieved when agents log in to the dialer using a system. Voice recording is easily achieved with this. 3, IP PBX INTERCOM 4, ROBO CALL AND VOICE BROCAST. |
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