How Do I Resolve 'you Need The Official Whatsapp Wahala'? - Phones - Nairaland
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| How Do I Resolve 'you Need The Official Whatsapp Wahala'? by nuland(m): 4:05pm On Jan 14 |
Good Afternoon, I have been having issues with my WhatsApp account which started on Christmas Day. The first notification I got on my phone was, I can't use WhatsApp because of spam. I visited their (WhatsApp website) and laid a complaint and my account was restored after some hours. Same thing happened less than an week later and I followed the same procedure in reaching out to them(WhatsApp) and my was restored once again. Last week I got another shocker, my account was again suspended for same reason and as the usual pattern was restored after I reached out to them. The final straw, I tried accessing my account and was told I have to use the official WhatsApp application inorder to use WhatsApp. Meanwhile, I am not a fan of third party or unofficial applications and never downloaded or have any unofficial WhatsApp application on my phone, I have tried fruitlessly for days to regain my account but all to no avail. I tried being resourceful by downloading the WhatsApp Business Application from Google play store and registered my alternate phone number which isn't on WhatsApp subsequently I tried changing the number to my main WhatsApp number but still keep getting the same message neither am I able to use the alternative number on WhatsApp anymore. Geeks in the house, kindly help me out. @mods, please move this to the front page in order to boost my chances of a swift resolution. Thanks!
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| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by immortalcrown(m): 4:10pm On Jan 14 |
nuland:Na me get Malaria abi na you dey give me headache? 3 Likes |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by nuland(m): 4:25pm On Jan 14 |
immortalcrown: That part was another way of saying I don't have any unofficial WhatsApp application on my phone. |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by immortalcrown(m): 4:26pm On Jan 14 |
nuland:Meaning you have been using GB WhatsApp? 1 Like |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by nuland(m): 4:29pm On Jan 14 |
immortalcrown: No |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by immortalcrown(m): 4:33pm On Jan 14 |
nuland:You dey confuse me. Do you mean you never used WhatsApp, whether official or unofficial, for the phone number? If you have not used WhatsApp for the number, I am confused. How was WhatsApp able to detect the number and send you a notification? If you have used WhatsApp for the number before the occurrence of the problem, was it the official WhatsApp or the unofficial WhatsApp? |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by nuland(m): 4:38pm On Jan 14 |
immortalcrown: About the unofficial/official part, that was a typo. I meant to say I have never used any unofficial WhatsApp application. Regarding my alternate number I activated it on WhatsApp business then tried changing the number to my main number after some days but the issue of unofficial WhatsApp arose again but this time on both numbers. |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by nuland(m): 5:01pm On Jan 14 |
immortalcrown: Are you in a position to help me fix this? |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by Emperor4tune(m): 6:06pm On Jan 14 |
any wattsap outside playstore wont work on that phone,but if you want it to work verify with another number and it will be ok,but your official wattsap number wont work...it is a new update on wattsap coding |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by avidan: 6:07pm On Jan 14 |
I also faced the same issue. I guess your i.p has been banned. You can't use whatsapp on that phone via that number for now. It's either you were reported, or you used a custom whatsapp. |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by nuland(m): 7:20pm On Jan 14 |
avidan: Thanks! What if I change my phone but retain my number? |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by avidan: 7:44pm On Jan 14 |
nuland:Try registering your banned number on a different phone, see for yourself. |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by gadgetroniqx(m): 11:14am On Jan 25 |
Have you resolved this issue? Mine started few days ago I'm tired and frustrated |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by gadgetroniqx(m): 7:11pm On Jan 25 |
Hello Op have you resolved this issue Please tell me the steps you took.. mine started few days ago 1 Like |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by DarkPheonix: 10:49pm On Jan 25 |
Are you using Gionee phone? |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by stephinnoyewole(m): 3:33am On Jan 26 |
This is becoming a trend now... my two WhatsApp accounts are blocked now and support arent doing anything about it 1 Like |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by gadgetroniqx(m): 7:15am On Jan 26 |
stephinnoyewole:Is it thesame “you need official WhatsApp” issue or another issue? |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by thowbie7ven(m): 7:47pm On Jan 26 |
nuland:Just format the phone to factory settings....when i say format, i mean wipe any and every data on it off by going through and factory settings...After this, configure your phone and install WhatsApp |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by nuland(m): 10:40pm On Jan 26 |
thowbie7ven: Ok. Thanks. I shall do that! |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by nuland(m): 1:07pm On Feb 01 |
thowbie7ven: I got another phone('London Used'), formatted it before installing whatsapp... But the problem persists. 1 Like |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by seunlayi(m): 2:14pm On Feb 01 |
I was in this shoe last November. I was able to go back to the official app and added the number to another device with custom app. |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by stephinnoyewole(m): 5:29am On Feb 02 |
gadgetroniqx:yes oo |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by thowbie7ven(m): 8:39am On Feb 04 |
nuland:Chai...then i guess it's the line then |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by nuland(m): 9:20pm On Feb 04 |
thowbie7ven: Both lines walahi! I have given up. I understand bans have different time frames. Waiting for them to lift the ban in both lines. |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by sambright2012: 4:40pm On Feb 05 |
You used a refurbished phone with no imel number, and whatsapp barned your line The said line is MTN line ,this I have seen |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by LeOrlly: 9:06pm On Mar 06 |
Please, I have been logged out from whatsap for the past three days. Been trying to login with my sane phone number but I have not been getting the OTP code. Getting an error that we cannot send code to the mobile number because you tried registering. What can I do please. Any one experiencing this too and has solution? |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by Avedonn: 10:24pm On Mar 14 |
LeOrlly: I'm also experiencing similar issue. Have you resolve yours? 1 Like |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by UyaiIncomparabl(f): 7:59pm On Mar 31 |
nuland: How were you able to sort this? I am presently going through the same dilemma. I will appreciate your response, thanks. 1 Like |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by nuland(m): 8:07pm On Mar 31 |
UyaiIncomparabl: The issue persisted and I rescinded to fate but surprisingly I tried again after like 2 weeks from the last attempt and Lo and behold I was able to use WhatsApp on that number again but lost all my chats. I can't say for sure what got me back my account as I sent countless e-mails(replies were automated), my candid advice is you 'lock-up' for a while and see how things pan out. |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by nuland(m): 8:08pm On Mar 31 |
nuland: |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by UyaiIncomparabl(f): 8:55pm On Mar 31 |
nuland: I have sent countless of emails and yet, nothing. Do you think using another phone would help with this? I am exhausted already. |
| Re: How Do I Resolve 'you Need The Official Whatsapp Wahala'? by nuland(m): 7:53am On Apr 01 |
UyaiIncomparabl: I understand how frustrating it can be. About using another phone: Maybe.... I changed my phone but didn't get my WhatsApp account back until around 3 Weeks later. Good luck. 1 Like |
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