I just got an e-mail from MTN requesting that I follow a link and fill a questionnaire on their website. Pointed questions. Are they feeling the heat? Home


Home » MTN Customer Care » Help us Serve U better!
Help us Serve U better!
In a bid to continuously improve our service offerings to you - MyCustomer®, we at MTN would like to hear directly from you. Kindly spare a few moments of your time to fill the questionnaire below. Thank you
1. Primary Phone Number: *
2. Other Phone Number (s) *
3. E-mail Address *
4. Please specify your Age range *
5. Sex *
6. Kindly specify the location (Area) where you spend the better part of your day *
7. How many SIMs do you have *
8. Which was your first SIM (MTN OR competition) that you purchased *
9. Which was your Second SIM (MTN OR competition) that you purchased *
10. Please identify the single most important reason which necessitated your buying a second SIM *
11. Based on your usage experience, please rate MTN's performance relative to the other major network provider you have used ? *


12. Would you easily switch service providers in the future *
13. Which of the following service providers do you spend more on presently *
14. Are you interested in being contacted by MTN to discuss your feedback *

MTN Customer Care
Customer Care

complacency when your big and fat is the easiest way to corporate death

guess they are trying to stay ahead of the competition

lol

Question 13 got me reeling in laughter. I was so happy to inform them I spend ALL on glo right now