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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Male/female Customer Care Representatives Needed (216 Views)
Remote Customer Care Representatives Needed (female) / Customer Care Representatives Needed Asap !!!! / Customer Care Representatives Needed For Employment (2) (3) (4)
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Male/female Customer Care Representatives Needed by PeaceJohn: 8:58am On Apr 04 |
MALE/FEMALE CUSTOMER CARE REPRESENTATIVE NEEDED LOCATION: GBAGADA Salary: 70K to 80K JOB SUMMARY We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. � Minimum Qualification: Degree � Experience Level: Entry level � Experience Length: 1 year RESPONSIBILITIES � Manage considerable amount of incoming calls and messages simultaneously. � Generate sales leads � Identify and assess customers’ needs to achieve satisfaction � Build sustainable relationships and trust with customer accounts through open and interactive communication � Provide accurate, valid, and complete information by using the right methods/tools � Meet personal/customer service team sales targets and call-handling / message quotas � Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution � Keep records of customer interactions, process customer accounts, and file documents. � Ensure supplies and properly arranged to maintain the visual appeal to of store . REQUIREMENTS � Minimum academic qualification of a BSc/ equivalent in any field � Must have completed NYSC � Experience in customer service SKILLS Our ideal candidate must possess: � Ability to multi-task and stay organized. � A critical thinker and problem solver � A good team player. � Computer literate. � High attention to details � A friendly and professional demeanor � High level of creativity � An effective communicator must possess � Good interpersonal relationship skills. NB: The candidate should also be ready to work, Mondays to Saturdays (public holidays inclusive) To apply, send your CV to swifteduconsult@gmail.com using CUSTOMER CARE as subject of the mail. Only Qualified candidates will be contacted. |
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Free 500 Naira Airtime For A Simple Task / 2024 / Work Vacancy Around Sango In Ogun State
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