A Reputable Finance Consulting Firm Need The Services Of Very Competent And Hardworking Collection Officer.

PURPOSE:

Responsible for maintaining a complete debt collection portfolio, and for working with delinquent clients to resolve non-performing loans.

JOB DUTIES:

Recovering bad debts from delinquent debtors.

Working with Credit Controllers to contact debtors to pursue payment.

Devising customized recovery strategy on a case-by-case basis

Making outbound collection calls to debtors.

Reducing the non-performing loans owed to a company.

Designing work-out payment plans for debtors

Following up with clients on previous payment arrangements.

Locating and establishing contact with debtors.

Maintaining accurate, up-to-date customer account information.

When necessary liaising with solicitors and bailiffs.

Negotiating settlements with clients.

Taking ownership of debt collection cases.

Maintaining appropriate and comprehensive records of all customer discussions.

Reporting daily progress against targets to the Team Leader.


KEY SKILLS AND COMPETENCIES:

Debt Collecting

Knowledge of proper and ethical debt collection techniques.

Ability to quickly build a picture of a customers’ personal circumstances and needs.

Strong negotiating, counselling, and problem solving skills.

Experience of collecting first and third party accounts.

Working knowledge of Microsoft Office Suites Word, Excel and Access.

Ability to be discreet while working with confidential information.

Able to work well as a team and on own initiative.


PERSONAL SKILLS

Strong attention to detail. Having a keen sense of urgency.

Excellent listening ability and superb questioning techniques.

Always accurate and on time in completing duties.


AREAS OF EXPERTISE:

Debt Collection

Qualification: OND,HND,BSC

Renumeration: Commission plus Allowances

Location: Mostly Remote, but Lagos Residents preferred






APPLICATION CLOSING DATE

April 30th, 2024

Interested Candidate should forward thier CV with the Job title as subject to financeconsult201@gmail.com