Job Role: Associate Operations and Admin

Job Summary:

Our client is a logistics company seeking a highly organized and detail-oriented Operations and Admin professional to join their logistics team. The successful candidate will be responsible for operation and administrative arm of the business,  ensuring the smooth day-to-day running of the business, and contributing to the overall efficiency and effectiveness of our operations.

Key Responsibilities:
Provide administrative support to the operations team, including preparing reports, documents, and presentations.
Coordinate and manage the day-to-day activities of the operations team, including scheduling and dispatching
Maintain accurate and up-to-date records and databases, including customer information, shipment details, and inventory levels.
Handle customer inquiries and resolve any issues or concerns in a timely and professional manner.
Assist in the planning and coordination of logistics operations, including route planning, scheduling, and resource allocation.
Monitor and report on key performance indicators (KPIs) and metrics
Identify areas for improvement and implement process improvements to increase efficiency and reduce costs.
Collaborate with other departments, including HR and finance, to ensure alignment and effective communication.
Ensure that invoices are sent out as stated in our contracts and ensure ontime collections.
Responsible for managing the procurement unit.

Requirements:
BSc degree in Business Administration, Logistics, or related field preferred.
At least 3 years of experience in an operations or administrative role, preferably in a logistics or transportation company.
Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
Excellent communication and customer service skills.
Proficient in Microsoft Office, particularly Excel, Word, and Outlook.
Ability to work in a fast-paced environment and adapt to changing priorities.
Strong attention to detail and accuracy.
Ability to maintain confidentiality and handle sensitive information.
Experience with data analysis and reporting tools, such as Tableau or Power BI.
Knowledge of logistics operations.


Interested and qualified candidates should apply through: recruitment@21search.ng, using the subject: “Operations and Admin Officer”.