Access Bank Allegedly Loses Over N75M Of Customers Money To ‘Network Glitch’

MAYOWA DUROSINMI
JUNE 3, 2024
Access Bank Lost Over N75M Of Customers Money To 'Technical Glitch'
On May 26, Uchechukwu Innocent, an Onitsha-based businessman, received a total inflow of $49,718 in his Access Bank domiciliary accounts through Access Bank Ghana, but Access Bank Nigeria held the funds.

Innocent told WAW that he had received an inflow of $14,617 and $35,101 from Access Bank Ghana into two U.S. domiciliary accounts in Access Bank Nigeria, with account numbers 162519**18 and 162519**89.

He said the transaction history only showed “Reversed” to a reference number with GH description.
Innocent expressed his disappointment despite trusting the financial institution. He subsequently requested an “immediate reversal” of the funds totalling $49,718, which, when converted, was equivalent to over N75 million as of May.

In response to him, Access Bank wrote that the reversals must have been due to a network glitch and requested that he contact the sender to initiate the transaction again.
As requested by the bank, Innocent contacted the sender, who confirmed that he was yet to receive a reversal of the funds he had sent.

When WAW sent an email to Access Bank Nigeria to confirm the status of the transactions on Monday, June 3rd, Access Bank responded by saying:
Meanwhile, Innocent reached out to Access Bank on its Instagram handle, but there was no response.
However, over the past few days, Access Bank has also told other U.S. domiciliary account holders who were affected just as Innocent to consider the issue a “network glitch.”

Most of their complaints have been left hanging, with others taking to social media to call the attention of the Central Bank of Nigeria to their plights.
https://westafricaweekly.com/access-bank-allegedly-loses-over-n75m-of-customers-money-to-network-glitch/

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@seun

I think we need to begin considering whether banks have entered yahooism to generate revenue and profit.

If I give you money to keep for me it would be odd of you to tell me to go look for it after you lost it.

budaatum:
I think we need to begin considering whether banks have entered yahooism to generate revenue and profit.

If I give you money to keep for me it would be odd of you to tell me to go look for it after you lost it.

Access bank now into Fraud. Imagine taking peoples money and then blame it on glitch which was a pure lie .... they claimed to reversed multiple thousands of dollars to Sender's account which no court order or the senders requested for it. Purely fraudulent.

The rate at which access bank is deducting my money this period is alarming.
Av decided to start keeping my money in a piggy bank near me,i believe with that no body will ask for any atm card and withdrawal charges.
Thank u